Hybrid Housing Regulation & Data Support Specialist

Nottingham City Council; East Midlands; Hybrid; GBP 28,000 - 29,000; Full time

Job summary

Nottingham City Council is seeking a capable administrator to support the Safer Housing Proactive Enforcement team in Nottingham. The role focuses on investigating unlicensed properties within the City Boundary, especially Selective Licences, coordinating with landlords by phone and updating case records.

The successful candidate will have strong communication skills and the ability to manage multiple tasks in a busy environment, with a customer‑focused, professional approach.

Qualifications

• Strong communication skills and professional customer service.
• Ability to plan and manage a reactive workload to meet deadlines.
• Familiarity with IT packages including Word, Excel and Outlook.

Responsibilities

• Support officers investigating unlicensed properties within the City Boundary, focusing on Selective Licences.
• Speak with landlords by telephone, provide updates and guidance, and maintain records.
• Manage case information across multiple systems and ensure data accuracy.

Skills

Communication skills

Attention to detail

Organisational skills

Teamwork

Tools

Microsoft Word

Excel

Outlook

Job description

Nottingham City Council is seeking a capable administrator to support the Safer Housing Proactive Enforcement team in Nottingham. The role focuses on investigating unlicensed properties within the City Boundary, especially Selective Licences, coordinating with landlords by phone and updating case records.

The successful candidate will have strong communication skills and the ability to manage multiple tasks in a busy environment, with a customer‑focused, professional approach.