Hybrid Government Business Analyst: Shape Services

Civil Service World; Newport; Hybrid; GBP 37,000 - 47,000; Full time

Job summary

Intellectual Property Office (IPO) is seeking a Business Analyst to join a multidisciplinary team, capturing requirements and modelling processes to meet business needs and IPO standards.

You will collaborate with internal and external stakeholders, translate complex problems into actionable solutions and contribute to service improvements across the project lifecycle. This role emphasizes leadership, communication, and a collaborative working style.

Qualifications

• Background in Business Analysis or Process Improvement.
• Knowledge of Business Analysis principles and techniques.
• Excellent presentation and communication skills.
• Experience with project delivery methodologies.
• Holds or aims for the BCS Diploma in Business Analysis.

Responsibilities

• Translate business problems and user needs into detailed requirements.
• Document, review and model business processes and rules.
• Utilise techniques such as user stories, use case diagrams and SWOT analysis.
• Identify stakeholders, tailor communication and build relationships.
• Propose and shape business options to enhance services or build new ones.

Skills

Business Analysis

Process Improvement

Communication skills

Stakeholder management

Problem solving

Project delivery methodologies

BCS Diploma in Business Analysis

Job description

Intellectual Property Office (IPO) is seeking a Business Analyst to join a multidisciplinary team, capturing requirements and modelling processes to meet business needs and IPO standards.

You will collaborate with internal and external stakeholders, translate complex problems into actionable solutions and contribute to service improvements across the project lifecycle. This role emphasizes leadership, communication, and a collaborative working style.