Senior Business Analyst

Civil Service World; Newport; Hybrid; GBP 48,000 - 59,000; Full time

Job summary

Intellectual Property Office in Newport is seeking a Senior Executive Officer to join the IT team. You will work across product and technical areas, delivering BA-led requirements and mentoring junior BAs.

The role requires a strong BA background, excellent communication, and experience collaborating with software development teams. Hybrid working is supported with an office presence in Newport.

Qualifications

• Background in Business Analysis with knowledge of BA principles and techniques.
• Excellent analytical and problem-solving skills to clarify business problems.
• Experience working with software development teams (data, developers, testers).
• Able to communicate with stakeholders at all levels, including senior management.
• Experience in developing BA best practice, standards, and guidance.
• Experience tutoring/mentoring Business Analysts.

Responsibilities

• Work with product managers to create a pipeline of fully developed user stories from business and technical viewpoints.
• Conduct business analysis activities: requirements elicitation, documenting processes, workflows and rules.
• Advise on business scenarios and develop acceptance criteria traceable to new functionality.
• Identify options considering business and technology opportunities and constraints.
• Present complex information clearly and provide recommendations to the organisation.
• Tutor/mentor BAs and junior BAs with accurate support and guidance.
• Develop and promote BA best practices and standards.

Skills

Business Analysis

Analytical Skills

Stakeholder Communication

Software Development Collaboration

Mentoring/Coaching

Education

BCS International Diploma in Business Analysis

Job description

• Delivering Excellent IP Services

Intellectual Property Office

Location Newport

Job grade Senior Executive Officer C1

Contract type Permanent

Working pattern Flexible working, Full-time

Salary £47,766 - £58,850

Closing date Sun 15 Nov 2026

Reference 487731

Profession Digital, Data & Technology

This Is An Excellent Opportunity For Individuals To Join Our IT Team At a Time Where The IPO Has Set Out How To Help Make The UK The Most Innovative And Creative Country In The World By

• Delivering Excellent IP Services
• Creating a World-leading IP Environment
• Making the IPO a Brilliant Place to Work

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.

The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application.

Job Description

Main duties consist of but are not limited to:

• Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged.
• Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards.
• Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality.
• Identify and articulate options considering opportunities and limitations related to business and technology.
• Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation.
• Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support.
• Develop and promote best practice, standards and guidance.

Person specification

Essential Criteria

• Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques.
• Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions.
• Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers.
• Comfortable working with individuals at various skill levels up to and including senior management levels.
• Experience of gaining consensus where there are strong differing opinions.
• Holds or has made progress towards the BCS International Diploma in Business Analysis, or equivalent.
• Strong presentation and communication skills across a variety of situations and levels of stakeholders.
• Experience of developing BA best practice, standards and guidance.
• Experience tutoring and mentoring others Business Analysts.