Hybrid Global Partnership Operations Lead

Trustonic; Reading; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working arrangements

Private medical insurance

Pension scheme

Open holiday policy

Job summary

Trustonic is seeking a highly organised Senior Partnership Operations Lead to own the operational delivery of our global OEM partnerships and the DLC programme. This six-month fixed-term secondment sits within our wider operations team with potential to become permanent.

You will lead day-to-day OEM and DLC operations, coordinate with cross-functional teams, manage the Google relationship, and build governance and reporting to drive performance and timely launches across regions.

Qualifications

• Experience in OEM partnerships or telecom/mobile device ecosystems.
• Background in programme management, operations, or delivery roles.
• Experience coordinating cross-functional initiatives across commercial and technical teams.
• Experience with large global organisations (OEMs or Google) is desirable.
• Experience supporting product launches, onboarding or delivery programmes.
• Exposure to DLC or device locking programmes is advantageous but not essential.

Responsibilities

• Oversee day-to-day operational delivery of OEM partnerships and the DLC programme.
• Own the operational relationship with Google, manage DLC prioritisation, approvals, launch planning and delivery timelines.
• Define, implement and improve OEM operational processes with governance.
• Coordinate cross-functional delivery with Business Development, Product, Delivery and regional teams.
• Build and maintain reporting dashboards and a single source of truth for programme status, milestones, risks and actions.
• Identify and resolve blockers across teams—operational, technical, commercial or regional.
• Provide operational insights and programme data to support commercial discussions.
• Drive process and tooling improvements to simplify delivery and enable regional teams.

Skills

Organised

Communicator

Stakeholder management

Cross-functional

Influencing

Data-driven

Analytics

Multinational collaboration

Problem solving

Wrike / MS Office

Tools

Wrike

Microsoft Office

Job description

Trustonic is seeking a highly organised Senior Partnership Operations Lead to own the operational delivery of our global OEM partnerships and the DLC programme. This six-month fixed-term secondment sits within our wider operations team with potential to become permanent.

You will lead day-to-day OEM and DLC operations, coordinate with cross-functional teams, manage the Google relationship, and build governance and reporting to drive performance and timely launches across regions.