Partner Operations Coordinator

Datatonic; Greater London; Hybrid; GBP 38,000 - 58,000; Full time

Benefits offered by this job

Hybrid work

Certifications stipend

Tech stipend

Professional development

Job summary

Datatonic, a premier Google Cloud partner, seeks a client-facing Partner Operations Coordinator to drive portal logistics, funding, and joint GTM initiatives across our alliance with Google Cloud. You’ll bridge commercial sales, marketing, and partner teams.

You’ll own onboarding, provide enablement assets, manage revenue co-sell processes, and build dashboards to track pipeline health and rebates. Hybrid role in London or Toronto with growth into partner management.

Qualifications

• 1–3 years of commercial experience in client-facing roles.
• Strong client and stakeholder presence and communication.
• Operational and analytical mindset with CRM/Excel proficiency.
• Entrepreneurial drive and curiosity about cloud partnerships.
• High ownership and ability to manage multiple moving parts.

Responsibilities

• Act as the main operations contact for Google Cloud partner ecosystem and manage portal workflows.
• Lead onboarding, enablement assets, and coordination with Google Cloud teams and partners.
• Monitor funding pools, track approvals, and ensure accurate CRM data and forecasting.
• Track partner tier progress, scorecards, and collaboration with GTM efforts.
• Create dashboards to monitor performance, pipeline health, and rebates.

Skills

Client-facing experience

Sales operations

CRM (Salesforce/HubSpot)

Excel/Google Sheets

Stakeholder management

Go-To-Market awareness

Education

Bachelor's degree preferred

Tools

Salesforce

HubSpot

Job description

Partner Operations Coordinator

About the Role

As Google Cloud's premier partner in Data and AI, Datatonic works alongside world-class businesses to drive digital transformation. Our Alliances and Partnership ecosystem sits at the heart of everything we do, it’s how we co-sell, innovate, and bring cut-through Cloud & AI solutions to market. We are looking for an ambitious, client-facing Partner Operations Coordinator to become the operational engine of our Google Cloud partnership. This isn’t a back-office administration job. It is a launchpad role into the world of Tech Partnerships, Alliances, and Go-To-Market strategy. Sitting directly at the intersection of Commercial Sales, Marketing, and Google Cloud Account Teams, you will blend operational precision with relationship-building. You will act as the face of Datatonic’s partner ops - running portal logistics, unlocking funding, and engaging directly with external stakeholders to ensure our joint ecosystem thrives. If you bring a sharp eye for detail, a passion for technology, and the confidence to hold your own in front of clients and Google Cloud stakeholders, this role offers direct exposure to how high-growth cloud consultancies scale.

What You’ll Be Doing

1. Google Cloud Ecosystem & Portal Leadership

• Primary Portal Administrator: Act as the main point of contact and primary administrator for the Google Cloud Partner Portal.
• Deal Registration & Co-Sell Tracking: Lead the end-to-end deal registration workflow, submitting new opportunities, tracking approvals, and making sure deals are tagged accurately to unlock co-sell metrics, margins, and rebates.
• Stakeholder Enablement: Confidently guide internal sales teams and external Google reps through portal registration processes to keep the joint pipeline moving effortlessly.

2. Partner Engagement & Client-Facing Communication

• Partner Onboarding: Own the onboarding journey for new ISVs and strategic partners, delivering a polished, professional experience from day one.
• Enablement & Content Delivery: Manage, refresh, and present up-to-date partner enablement assets, keeping our value proposition front and center for Google Cloud teams.
• External Alignment: Serve as a trusted operational contact for Google Cloud Partner Managers, assisting with meeting coordination, pipeline reviews, and joint operational updates.

3. Funding Lifecycle & Financial Operations

• Unlocking Ecosystem Capital: Monitor, track, and manage approved Google Cloud funding pools to ensure our Engineering and Marketing teams utilize every dollar before expiration.
• Financial Reconciliation: Work with finance and sales leads to audit internal CRM data against Google’s systems, guaranteeing pipeline accuracy and forecasting precision.

4. Scorecard Compliance, Tiering & Strategy

• Partner Tier Stewardship: Track and manage Datatonic’s progress against Google Cloud partner tiers, certifications, and specialization thresholds.
• Scorecard Tracking: Ensure Datatonic consistently exceeds required partner performance benchmarks.

5. Reporting, Analytics & Campaign Operations

• Commercial Dashboards: Build, maintain, and present clear internal dashboards that track partner team performance, pipeline health, and co-sell impact.
• Incentive Forecasting: Calculate and track expected backend rebates and reselling margins to report directly to Go-To-Market leadership.
• Joint Marketing Support: Partner with marketing teams to track, measure, and report on joint partner campaigns against agreed scorecards.

What You’ll Bring

• 1–3 Years of Commercial Experience: Background in a client-facing, sales operations, account management, marketing, or project coordination role - ideally within tech, consulting, or professional services.
• Strong Client & Stakeholder Presence: High emotional intelligence and strong communication skills. You feel comfortable presenting, following up with external reps, and running partner check-ins.
• Operational & Analytical Mindset: Comfortable using CRMs (Salesforce/HubSpot), Excel/Google Sheets, or reporting tools to organize data, identify gaps, and keep pipelines clean.
• Entrepreneurial Drive & Curiosity: A genuine interest in gaining deep hands-on experience in cloud partnerships, Go-To-Market strategy, and tech alliances.
• High Ownership: Proven ability to manage multiple moving parts, prioritize under tight deadlines, and navigate partner portals or complex workflows smoothly.
• Nice-to-Have: Previous exposure to the Google Cloud, AWS, or Microsoft Azure partner ecosystems is a plus (but not essential - we’ll teach you!).

Why Join Datatonic?

• Career Trajectory: Clear growth pathway into full Partner Management, Commercial Account Management, or Go-To-Market Strategy.
• High Exposure: Direct visibility and working relationships with senior leaders across Datatonic and Google Cloud.
• Workplace Culture: Hybrid, flexible working in vibrant London or Toronto offices.
• Continuous Learning: Access to industry certifications, tech stipends, and dedicated professional development time.