Hybrid GIS Implementation Consultant

NECSWS; Nottingham; Hybrid; GBP 40,000 - 64,000; Full time

Benefits offered by this job

Private Medical Cover

25 days holiday

Life assurance 4x salary

Group Pension Plan

Flexible benefits

Job summary

NEC Software Solutions is seeking an Implementation Consultant to provide expert GIS technical support, installation, and consultancy to a global customer base. You will join a hybrid team based in the UK, split between the Long Eaton office and remote work, with on-site site visits as needed.

You will diagnose complex issues, contribute to best practices, and create documentation while collaborating with engineering and other teams to improve service delivery.

Qualifications

• Background in software implementation.
• Experience supporting customers in technical roles.
• Experience in a Service Desk environment.
• Good knowledge of relational databases (SQL Server, Oracle).
• Experience with GIS systems and/or GIS data.
• Experience with IIS for web applications.
• Familiarity with CAD/ICCS or control room software.

Responsibilities

• Install and configure GIS software.
• Respond to and resolve technical support inquiries.
• Provide GIS consultancy to customers on-site and in the cloud.
• Manage database tasks including backups and recovery.
• Create documentation and deliver training for customers.
• Build strong relationships with customers and internal teams.
• Collaborate with engineering and other teams to resolve issues.

Skills

Software implementation

Customer support

Service Desk

SQL Server / Oracle

GIS data

IIS

CAD / ICCS

Communication

Geospatial tech

Analytical skills

Teamwork

Tools

Microsoft SQL Server

Oracle

IIS

CAD

ICCS

Job description

NEC Software Solutions is seeking an Implementation Consultant to provide expert GIS technical support, installation, and consultancy to a global customer base. You will join a hybrid team based in the UK, split between the Long Eaton office and remote work, with on-site site visits as needed.

You will diagnose complex issues, contribute to best practices, and create documentation while collaborating with engineering and other teams to improve service delivery.