GIS Implementation & Support Specialist (Hybrid)

NECSWS

Long Eaton

Hybrid

GBP 40,000 - 65,000

Full time

7 days ago

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Benefits offered by this job

Private medical cover

25 days holiday

4 x basic salary life assurance

Group pension plan

Flexible benefits

Job summary

NEC Software Solutions is seeking an Implementation Consultant to provide expert GIS software support, installation, and consultancy. The role involves diagnosing complex issues, delivering proactive solutions, and collaborating with internal and external stakeholders to improve service delivery.

The position is hybrid, based in the Long Eaton office 50% and work-from-home 50%, with occasional site visits for installation and consultancy tasks.

Qualifications

Background in software implementation
Experience in technically supporting customers across multiple products
Experience in Service Desk environment with global customers
Good knowledge of relational database management systems (SQL Server or Oracle)

Responsibilities

Installation and configuration of GIS software
Responding to technical support inquiries from a range of customers
GIS consultancy for on-site and cloud databases
Database administration: backups, monitoring, alerts, data recovery
Create documentation and deliver training for customers
Build relationships with customers to meet objectives
Collaborate with engineering and other teams to resolve complex enquiries

Skills

Software implementation background

Technical customer support

Service Desk experience

Database knowledge (SQL Server/Oracle)

Tools

IIS

CAD/ICCS

Job description

The position is hybrid, based in the Long Eaton office 50% and work-from-home 50%, with occasional site visits for installation and consultancy tasks.

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