Hybrid Fleet & Client Support Administrator

Morgan McKinley (Milton Keynes); Bicester; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Healthcare cover

Pension scheme

Onsite parking

Hybrid working arrangements

Job summary

Morgan McKinley (Milton Keynes) is seeking a Business Support Administrator for a hybrid schedule in Bicester. You will provide administrative support, fleet management, and client assistance by phone, email, and live chat, ensuring smooth workflows across multiple platforms.

The role requires strong customer service experience, excellent communication, and the ability to learn new systems while handling multiple software tools. Onsite presence 3–4 days per week is expected.

Qualifications

• Sound, proven working knowledge within an in house or office based customer service and administrative role.
• Candidates with background experience limited to retail environments will not meet the criteria for this office position.
• Strong IT literacy with the ability to learn new systems and multitask across several software platforms.
• Excellent written and verbal communication skills with high accuracy in detailed administrative tasks.
• Ability to work onsite in Bicester for 3 to 4 days weekly.

Responsibilities

• Respond to incoming telephone calls, email enquiries, and live chat messages from clients and stakeholders.
• Validate driving licences online, set up new user accounts, and assist clients with web portal access.
• Process vehicle orders, track loan agreements, manage penalty charge notices, and update fleet records.
• Generate, format, and issue daily and weekly status reports for clients and internal management.
• Process telephone payments and maintain up to date records across database systems.

Skills

Customer service

Administrative tasks

IT literacy

Job description

Morgan McKinley (Milton Keynes) is seeking a Business Support Administrator for a hybrid schedule in Bicester. You will provide administrative support, fleet management, and client assistance by phone, email, and live chat, ensuring smooth workflows across multiple platforms.

The role requires strong customer service experience, excellent communication, and the ability to learn new systems while handling multiple software tools. Onsite presence 3–4 days per week is expected.