Hybrid First-Line Support & Sales Specialist

Klipboard; West of England; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Klipboard is seeking a detail‑oriented Support Professional in Bristol with a flexible hybrid work policy. You will identify hardware and software solutions, diagnose and troubleshoot technical issues, and manage multiple cases at one time, communicating clearly by phone and email.

You will test and evaluate configurations for new hardware, handle returns, and respond to internal and external queries with professionalism.

Qualifications

• Meticulous attention to detail with an ability to work in a methodical manner.
• The ability to use their own initiative.
• Flexibility and open-mindedness.
• The ability to work in a fast-paced environment.
• The ability to work well with others.
• To adhere to all site rules as laid down by the Senior Team.
• To enforce a culture of Performance.
• To enforce a duty of care; Employees have a duty of care to their employer; meaning they should act responsibly to other Employees and to the Employers property.
• To adhere to all health and safety rules, with all accidents and near misses reported as they occur.

Responsibilities

• Identify hardware and software solutions
• Diagnose and troubleshoot Technical Issues
• Manage multiple cases at one time
• Test and evaluate configuration for new hardware
• Deal with day-to-day returns.
• Dealing with Customer queries professionally and efficiently by phone and email
• Dealing with Internal queries professionally and efficiently by phone and email

Skills

Attention to detail

Initiative

Flexibility

Teamwork

Fast-paced environment

Professional communication

Health & safety adherence

Job description

Klipboard is seeking a detail‑oriented Support Professional in Bristol with a flexible hybrid work policy. You will identify hardware and software solutions, diagnose and troubleshoot technical issues, and manage multiple cases at one time, communicating clearly by phone and email.

You will test and evaluate configurations for new hardware, handle returns, and respond to internal and external queries with professionalism.