Hybrid Tech Support & Sales Specialist

Klipboard group; West of England; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

Klipboard is seeking a Support Specialist to join our Bristol team. You will diagnose and resolve technical issues, handle customer queries by phone and email, and work across hardware and software solutions in a hybrid environment.

This permanent full-time role offers a flexible hybrid policy (three days in the office, two days work-from-home) within a global ERP/SaaS context, with opportunities to grow in a dynamic, collaborative team. Our workplace values curiosity, learning and teamwork.

Qualifications

• Meticulous attention to detail and a methodical work style.
• Ability to use own initiative.
• Flexible and open-minded in a fast-paced environment.
• Strong communication skills for phone and email support.
• Commitment to health and safety rules and site policies.

Responsibilities

• Identify hardware and software solutions.
• Diagnose and troubleshoot technical issues.
• Manage multiple cases concurrently.
• Test and evaluate configurations for new hardware.
• Handle day-to-day returns and customer queries by phone and email.
• Coordinate with internal teams to resolve issues.

Job description

Klipboard is seeking a Support Specialist to join our Bristol team. You will diagnose and resolve technical issues, handle customer queries by phone and email, and work across hardware and software solutions in a hybrid environment.

This permanent full-time role offers a flexible hybrid policy (three days in the office, two days work-from-home) within a global ERP/SaaS context, with opportunities to grow in a dynamic, collaborative team. Our workplace values curiosity, learning and teamwork.