Hybrid Support & Sales Specialist

MAM Software Inc.; West of England; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Klipboard in Bristol, part of the Kerridge Commercial Systems transition, is hiring for a new business permanent full-time professional. The role focuses on identifying hardware and software solutions, diagnosing issues, and handling customer queries by phone and email.

The team operates under a flexible hybrid work policy, with 3 days in the office and 2 days from home, in a fast-paced environment that values initiative, accuracy and strong collaboration.

Qualifications

• Meticulous attention to detail and a methodical approach.
• Ability to use own initiative.
• Flexible and open-minded in a fast-paced environment.
• Strong teamwork and communication skills.
• Adherence to site rules and a duty of care.

Responsibilities

• Identify hardware and software solutions.
• Diagnose and troubleshoot technical issues.
• Manage multiple cases concurrently.
• Test and evaluate configurations for new hardware.
• Deal with day-to-day returns and queries via phone and email.

Skills

Detail orientation

Initiative

Flexibility

Team collaboration

Work ethics / compliance

Job description

Klipboard in Bristol, part of the Kerridge Commercial Systems transition, is hiring for a new business permanent full-time professional. The role focuses on identifying hardware and software solutions, diagnosing issues, and handling customer queries by phone and email.

The team operates under a flexible hybrid work policy, with 3 days in the office and 2 days from home, in a fast-paced environment that values initiative, accuracy and strong collaboration.