Hybrid Energy Operations Specialist

SmartestEnergy Limited; Ipswich; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Flexible working

Hybrid working model

Job summary

Smartestenergy Limited is seeking an Energy Operations Executive to join a collaborative team. You will help ensure operational excellence and deliver exceptional customer service throughout every interaction.

In this role you’ll work across the customer journey from onboarding to metering, billing and debt management, developing your skills and progressing your career with Smartestenergy in a hybrid working environment.

Qualifications

• Strong organisational abilities and attention to detail.
• Good numerical skills and analytical thinking.
• Excellent communication and interpersonal skills.
• Ability to take initiative and drive tasks through to completion.
• Comfortable working both independently and in a team.
• Willingness to adapt to changing priorities and environments.
• Proficiency with IT tools including Excel, Word and Outlook.

Responsibilities

• Work as part of a team to exceed operational expectations and deliver excellent customer service.
• Support the customer journey from onboarding to metering, billing and debt management.
• Adapt to fast-paced environments while maintaining accuracy and organisation.

Skills

Organisational skills

Numerical skill

Attention to detail

Communication

Initiative

Teamwork and independence

Flexibility

IT applications

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Smartestenergy Limited is seeking an Energy Operations Executive to join a collaborative team. You will help ensure operational excellence and deliver exceptional customer service throughout every interaction.

In this role you’ll work across the customer journey from onboarding to metering, billing and debt management, developing your skills and progressing your career with Smartestenergy in a hybrid working environment.