Hybrid Employee Relations Specialist - Case Management

WTW group; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Annual leave 25 days

Hybrid work options

Private healthcare

Life insurance

Pension scheme

Volunteer day

EV car scheme

Share scheme

Cycle to work

Dental cover

Optical cover

Job summary

WTW is seeking an Employee Relations Specialist to provide end-to-end ER case management across GB segments, reporting to the Head of Employee Relations. You will partner with ER Specialists and HRBPs to support managers and ensure consistent, compliant handling of disciplinary actions, performance issues, grievances and absence management.

The role involves developing guidance, tools and templates, identifying ER trends, supporting TUPE and redundancy projects, and contributing to training to

Qualifications

• Experience in HR with focus on Employee Relations and policy guidance.
• Knowledge of TUPE, M&A and collective consultation.
• Proficiency with MS Office applications (Excel, Word, PowerPoint).
• Bachelor's degree preferred.
• Discretion and confidentiality at all times.
• Critical thinking with minimal supervision.
• Collaborative and influential communicator.
• Organised and able to manage multiple priorities.

Responsibilities

• Provide end-to-end ER case management for disciplinary actions, performance issues, grievances, and absence management.
• Build trusted relationships with managers and HR colleagues to resolve ER issues.
• Ensure guidance on HR policies and employment law is up to date.
• Support TUPE and redundancy projects with due diligence and timelines.
• Guide line managers on meeting prep and conducting meetings.
• Identify training to foster constructive ER culture.
• Provide support for peak periods and broader HR priorities.
• Work with ER Lead to flag cases with potential regulatory breaches.

Skills

Employee Relations

Coaching managers

HR policies

Discretion

Communication

Education

Bachelor's degree

Tools

MS Office

Excel

Word

PowerPoint

Job description

WTW is seeking an Employee Relations Specialist to provide end-to-end ER case management across GB segments, reporting to the Head of Employee Relations. You will partner with ER Specialists and HRBPs to support managers and ensure consistent, compliant handling of disciplinary actions, performance issues, grievances and absence management.

The role involves developing guidance, tools and templates, identifying ER trends, supporting TUPE and redundancy projects, and contributing to training to