Hybrid Embedded Linux Support Engineer for AI Platforms

Camwebdir; United Kingdom; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Arm is seeking an experienced Support Engineer for its Central Engineering Software Group in the Cambridge area. You will join a small, high-impact team providing hands-on technical assistance across a complex software stack including firmware, Linux, device drivers, and applications.

You will work closely with internal and external users, Arm's central support organisation, and engineering teams to ensure successful deployments and accelerate adoption of Arm technology in AI markets.

Qualifications

• Strong understanding of embedded Linux platforms including kernel, drivers and firmware integration.
• Experience triaging, debugging and resolving software issues using C, C++ and/or assembly.
• Excellent written and verbal communication across teams and with external partners.

Responsibilities

• Manage and drive technical support cases to successful resolution.
• Provide hands-on debugging across embedded Linux stacks (firmware, drivers, applications).
• Collaborate with internal engineering and central support teams to improve partner enablement and product stability.
• Contribute to documentation, FAQs and knowledge bases for long-term efficiency and self-service.
• Support early deployment efforts of new Arm hardware and software products, helping partners onboard rapidly.

Skills

Embedded Linux

C/C++/assembly

Debugging

Communication

Job description

Arm is seeking an experienced Support Engineer for its Central Engineering Software Group in the Cambridge area. You will join a small, high-impact team providing hands-on technical assistance across a complex software stack including firmware, Linux, device drivers, and applications.

You will work closely with internal and external users, Arm's central support organisation, and engineering teams to ensure successful deployments and accelerate adoption of Arm technology in AI markets.