Hybrid Digital Systems & Integrations Lead

Sat Works

Darwen

Hybride

GBP 35 000 - 52 000

Temps partiel

14 jours+

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Résumé du poste

Satworks is a growing connectivity installation company operating across the UK and internationally, seeking an experienced professional to maintain and develop its digital systems. You will connect customer, booking, payment and operational systems using APIs and other integrations to improve information flow and reduce manual administration.

The role focuses on making systems reliable, secure and user-friendly, with content spanning API connections, databases, workflows and dashboards.

Qualifications

Experience maintaining and improving digital business systems.
Strong practical experience working with APIs, webhooks and third-party integrations.
Experience developing databases, workflows and operational automations.
Experience diagnosing integration errors and data-flow issues.
Good understanding of authentication, user access, information security and data protection.
Evidence of delivering practical technology improvements.
Ability to prioritise and deliver work effectively in a part-time role.

Responsabilités

Maintain and develop the company’s internal operational systems.
Develop and improve databases, forms, interfaces and automated workflows.
Build, maintain and document API connections between internal and third-party systems.
Integrate booking, payment, customer, scheduling, stock and reporting processes.
Work with REST APIs, webhooks and structured data formats.
Monitor integrations and investigate failed or incomplete data transfers.
Review API documentation and assess the suitability of potential integrations.
Manage API credentials securely and maintain access controls.
Improve appointment booking, confirmation and customer communication processes.
Develop efficient workflows for scheduling, engineer allocation and job management.
Improve engineer work orders, mobile forms, risk assessments and quality-control submissions.
Support stock control, equipment allocation and reconciliation.
Maintain and improve payment-processing functions.
Create operational dashboards and management reports.
Identify repetitive manual tasks that can be safely automated.
Investigate and resolve technical issues.
Ensure systems and integrations meet data-protection and information-security requirements.
Document systems, integrations and important processes.
Assess new technology and recommend practical solutions.
Work with management, office teams, engineers and external partners to understand their requirements.
Support the longer-term development of a connected installation-management platform.