Hybrid Digital Merchandiser - Online Pharmacy Growth

Pharmacy2U Ltd; Leeds; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Buy and sell holiday

Private healthcare insurance (Aviva)

Employee Assistance Programme

Cycle to Work

Gym discounts

Job summary

Pharmacy2U Ltd in Leeds is hiring a Digital Merchandiser to deliver a best-in-class online merchandising experience across digital healthcare and online medical services. You will optimise product journeys, improve visibility and drive conversion using data-led insights, across the BigCommerce platform.

You will work in a hybrid schedule, 2-3 days in the office, with core hours 09:30-16:00, and collaborate with commercial teams to drive trading performance.

Qualifications

• Experience delivering online merchandising across ecommerce platforms and CMS/page builders.
• Strong understanding of ecommerce KPIs (CVR, AOV, revenue, CTR) and driving sales.
• Experience improving PDPs/PLPs and end-to-end customer journeys through UX/CRO techniques.
• Hands-on experience with onsite search, product ranking and merchandising strategies.
• Proven ability to use data and analytics tools to drive performance improvements.
• Familiarity with promotional tools, trading platforms and agile trading practices.
• Exposure to personalisation and recommendation tools to engage customers.
• Strong analytical and communication skills, with proficiency in Excel and basic HTML/CSS.

Responsibilities

• Deliver effective online merchandising across categories and propositions using the BigCommerce platform.
• Maintain website taxonomy, navigation structures, and onsite search functionality.
• Ensure accurate product setup, including attributes and supporting data.
• Manage and optimise promotional activity to support trading performance.
• Improve PDPs and PLPs to enhance user experience and conversion.
• Use data insights to implement personalisation, cross-sell and upsell strategies.
• Collaborate with commercial teams to ensure product availability and high‑quality content.
• Partner with digital marketing teams to optimise landing pages and campaign performance.
• Monitor and improve key ecommerce metrics (conversion, add‑to‑basket, checkout journey).
• Manage and publish website content using CMS tools and support search optimisation.

Skills

Ecommerce platforms

CMS tools

Analytics KPIs

UX optimization

Onsite search

Data insights

Stakeholder mgmt

Excel

HTML/CSS basics

Tools

Storyblok

Shopify

Magento

BigCommerce

Job description

Pharmacy2U Ltd in Leeds is hiring a Digital Merchandiser to deliver a best-in-class online merchandising experience across digital healthcare and online medical services. You will optimise product journeys, improve visibility and drive conversion using data-led insights, across the BigCommerce platform.

You will work in a hybrid schedule, 2-3 days in the office, with core hours 09:30-16:00, and collaborate with commercial teams to drive trading performance.