Digital Merchandiser — Hybrid, Data-Driven Growth & UX

Pharmacy2U Ltd.; Leeds; Hybrid; GBP 38,000 - 50,000; Full time

Benefits offered by this job

Pension

Sick pay

Long-service awards

Referral bonuses

Registration fees covered

Cycle to Work

Green Car schemes

Private healthcare

Employee assistance programme

Gym discounts

CPD training

25 days annual leave

Hybrid working

Discount platform

Job summary

Pharmacy2U Ltd. is seeking a Digital Merchandiser in Leeds to drive best-in-class online merchandising for digital healthcare and services. You will optimise product journeys, maintain taxonomy, and ensure accurate product data to enhance conversion.

Role emphasizes data-led insights, cross-functional collaboration with commercial and marketing teams, and a strong focus on customer experience within a hybrid working model.

Qualifications

• Proven capability in utilising ecommerce platforms and CMS/page builders to deliver effective online merchandising.
• Strong understanding of ecommerce KPIs with a clear focus on sales drivers, margins and profitability.
• Experience improving PDPs, PLPs and end-to-end customer journeys through UX optimisation and CRO techniques.
• Hands-on experience with onsite search optimisation, product ranking, and merchandising strategies.
• Experience using data and analytics tools (e.g. Google Analytics, dashboards, A/B testing) to drive performance improvements.
• Familiarity with promotional tools, trading platforms and agile trading practices.
• Exposure to personalisation and recommendation tools to enhance customer engagement and conversion.
• Strong understanding of SEO fundamentals and onsite optimisation to improve product/category visibility.
• Confident stakeholder management skills, with experience collaborating cross-functionally.

Responsibilities

• Deliver effective online merchandising across categories and propositions using the BigCommerce platform.
• Maintain website taxonomy, navigation structures, and onsite search functionality.
• Ensure accurate product setup, including attributes and supporting data.
• Manage and optimise promotional activity to support trading performance.
• Improve PDPs and PLPs to enhance user experience and conversion.
• Use data insights to implement personalisation, cross-sell and upsell strategies.
• Collaborate with commercial teams to ensure product availability and high-quality content.
• Partner with digital marketing teams to optimise landing pages and campaign performance.
• Monitor and improve key ecommerce metrics (e.g. conversion, add-to-basket, checkout journey).
• Manage and publish website content using CMS tools and support search optimisation activities.

Skills

Ecommerce platforms

CMS/page builders

KPIs & metrics

UX & CRO

Onsite search

Analytics tools

Promotions & trading

SEO basics

Stakeholder management

Excel

HTML/CSS

Tools

Storyblok

Shopify

Magento

Job description

Pharmacy2U Ltd. is seeking a Digital Merchandiser in Leeds to drive best-in-class online merchandising for digital healthcare and services. You will optimise product journeys, maintain taxonomy, and ensure accurate product data to enhance conversion.

Role emphasizes data-led insights, cross-functional collaboration with commercial and marketing teams, and a strong focus on customer experience within a hybrid working model.