Hybrid Digital Merchandiser - Ecommerce & UX Growth

Pharmacy2U | Certified B Corp; Leeds; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Pension scheme

Cycle to work

Discounts on Pharmacy2U

25 days holiday

Job summary

Pharmacy2U in Leeds is seeking a Digital Merchandiser to deliver online merchandising across categories using the BigCommerce platform. You will maintain taxonomy, navigation, onsite search, ensure accurate product setup and support promotional activity.

Collaborate with commercial and marketing teams, optimise PDPs/PLPs, use data insights for personalisation and cross-sell, monitor ecommerce KPIs, publish content via CMS, and help improve conversion.

Qualifications

• Experience delivering online merchandising across ecommerce platforms.
• Strong understanding of ecommerce KPIs (CVR, AOV, revenue, CTR).
• Experience improving PDPs/PLPs and CRO.
• Experience with onsite search optimisation and merchandising strategies.
• Experience using data/analytics to drive performance.
• Familiarity with promotional tools and agile trading practices.
• Exposure to personalisation tools and recommendations.
• Strong SEO knowledge and onsite optimisation.
• Stakeholder management and cross-functional collaboration.
• Proficient in Excel; HTML/CSS knowledge advantageous.

Responsibilities

• Deliver effective online merchandising across categories using the BigCommerce platform.
• Maintain website taxonomy, navigation structures, and onsite search functionality.
• Ensure accurate product setup, including attributes and supporting data.
• Manage and optimise promotional activity to support trading performance.
• Improve PDPs and PLPs to enhance user experience and conversion.
• Use data insights to implement personalisation, cross-sell and upsell strategies.
• Collaborate with commercial teams to ensure product availability and high-quality content.
• Partner with digital marketing teams to optimise landing pages and campaign performance.
• Monitor and improve key ecommerce metrics (e.g. conversion, add-to-basket, checkout journey).
• Manage and publish website content using CMS tools and support search optimisation activities.

Skills

Ecommerce platforms

CMS/Storyblok

UX optimization

Data analytics

SEO basics

Cross-functional collaboration

Excel

HTML/CSS basics

A/B testing

Promotional planning

Tools

Google Analytics

Dashboards

A/B testing tools

Job description

Pharmacy2U in Leeds is seeking a Digital Merchandiser to deliver online merchandising across categories using the BigCommerce platform. You will maintain taxonomy, navigation, onsite search, ensure accurate product setup and support promotional activity.

Collaborate with commercial and marketing teams, optimise PDPs/PLPs, use data insights for personalisation and cross-sell, monitor ecommerce KPIs, publish content via CMS, and help improve conversion.