Hybrid Demand Manager – ITSM/Portfolio (Contract)

Syntax Consultancy Ltd; Slough; Hybrid; GBP 92,000 - 120,000; Full time

Job summary

Syntax Consultancy Ltd is seeking a Demand Manager for a 3-4 month rolling contract in Slough with hybrid working arrangements. The role involves shaping and prioritising demand for suppliers, coordinating with client stakeholders, and ensuring governance and delivery of IT services. ASAP start with some travel in South-East England.

The ideal candidate will have demonstrable experience in demand management, portfolio coordination, and ITSM processes, with ServiceNow knowledge being a plus.

Qualifications

• Demonstrable experience as a Demand Manager.
• Experience shaping and prioritising demand for suppliers for project services.
• Strong stakeholder engagement and governance experience.
• Experience with project portfolio management and ITSM.
• Some knowledge of ServiceNow is desirable.

Responsibilities

• Support client demand and shape priorities for supplier delivery.
• Lead demand into supplier organisations for project services.
• Place resources and define requirements across teams with stakeholders.
• Engage with business stakeholders in the demand management process.
• Provide regular reporting on demand status and governance.

Skills

Demand management

Stakeholder management

Portfolio management

ITSM processes

ServiceNow knowledge

Vendor/supplier coordination

Job description

Syntax Consultancy Ltd is seeking a Demand Manager for a 3-4 month rolling contract in Slough with hybrid working arrangements. The role involves shaping and prioritising demand for suppliers, coordinating with client stakeholders, and ensuring governance and delivery of IT services. ASAP start with some travel in South-East England.

The ideal candidate will have demonstrable experience in demand management, portfolio coordination, and ITSM processes, with ServiceNow knowledge being a plus.