Hybrid: Data-Driven Carrier Performance Lead

HelloFresh; Greater London; Híbrido; GBP 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

70% off HelloFresh or Green Chef boxes

Company pension scheme

Gym membership

Bupa private medical insurance (incl.

Mental health support

Dog-friendly office (London)

Nursery support

Cycle to work

Group Life Assurance

Descripción de la vacante

HelloFresh is seeking a Carrier Performance Manager to lead 3PL partnerships, optimize delivery performance, and drive cost efficiency. You will work with Databricks, Snowflake, and Tableau to derive insights and improve customer experience.

Ideal candidates have logistics experience, advanced Excel skills, and a proven track record of improving KPI performance through data-driven approaches. Hybrid London-based role with health benefits and more.

Formación

• Experience in logistics, ideally in retail or logistics company (B2C final mile preferred).
• Advanced daily use of data from multiple sources to generate insights.
• Proven track record of improving logistics KPI performance through data-driven methods.
• Strong problem solving and proactive approach to challenges.

Responsabilidades

• Own 3PL relationships, driving performance, customer experience and cost efficiency.
• Analyse carrier KPIs using data tools to identify improvements.
• Manage delivery risks and crises to minimise disruption.
• Lead supplier negotiations and cost-saving initiatives.
• Partner with Finance to manage budgets, rebates and claims.
• Develop data-led courier reporting and onboard new partners.

Conocimientos

Logistics analytics

Advanced Excel/Sheets

KPI improvement

Problem solving

Collaboration

Herramientas

Databricks

Snowflake

Tableau

Descripción del empleo

HelloFresh is seeking a Carrier Performance Manager to lead 3PL partnerships, optimize delivery performance, and drive cost efficiency. You will work with Databricks, Snowflake, and Tableau to derive insights and improve customer experience.

Ideal candidates have logistics experience, advanced Excel skills, and a proven track record of improving KPI performance through data-driven approaches. Hybrid London-based role with health benefits and more.