Hybrid Customer Sales & Service Advisor

Domestic & General; Nottingham; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Remote working

Health Cash Plan

Instant discounts

Salary Finance Loans

Electric vehicle leasing

Long service awards

Job summary

Domestic & General is hiring a Customer Support and Sales Advisor in Nottingham. You will handle inbound calls, understand customer needs and propose value-adding solutions in a fast-paced, target-driven environment.

Hybrid or remote working options are available, with a rotating weekly shift pattern and a 37.5-hour week. Salary starts at £25,506 with potential additional earnings and career development.

Qualifications

• Self-driven and motivated to achieve right customer outcomes.
• Empathetic active listening to understand customer needs.
• Resilient and adaptable in a fast-paced environment.
• Curious with a growth mindset and willingness to learn.

Responsibilities

• Understand customer needs and resolve their questions.
• Introduce relevant solutions that add value to the customer.
• Ensure every interaction leads to the right outcome for the customer.
• Log into the virtual contact centre and handle inbound calls throughout the shift.

Skills

Self-motivated

Empathetic listening

Resilient

Curious

Clear communicator

Independent

Job description

Domestic & General is hiring a Customer Support and Sales Advisor in Nottingham. You will handle inbound calls, understand customer needs and propose value-adding solutions in a fast-paced, target-driven environment.

Hybrid or remote working options are available, with a rotating weekly shift pattern and a 37.5-hour week. Salary starts at £25,506 with potential additional earnings and career development.