Hybrid Customer Sales Executive: Service-Driven Growth

Appello Careline365 Careers; Norwich; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

Employee discounts

EAP app

Family discounts

Pension matched

Free parking

Job summary

Careline365 is seeking a customer-focused sales advisor within the UK. The role blends selling with outstanding service, listening to customers, and balancing commercial goals with genuine care.

You will work 37.5 hours per week in a hybrid setup (office in Bowthorpe Norwich, with 3 days in the office). Salary ranges from £28,000 to £30,000 per year, with an additional performance-based bonus up to £12,000. Training starts 4th January 2027.

Qualifications

• Previous customer service experience is essential.
• Experience in solution-based or service-led selling would be advantageous.
• You’ll be self-motivated, organised and confident using technology and CRM systems.
• You’ll take a solution-based, service-led approach: understand the customer's needs and help them decide.

Responsibilities

• This is a sales role with targets, but we prioritise service over hard selling.
• Listen, understand each customer’s circumstances and confidently recommend the right solution.
• Balance commercial success with genuine care, trust and excellent service.
• You’ll be accountable for your performance while keeping the customer at the heart of every conversation.

Skills

Customer service

Communication

CRM systems

Sales mindset

Tools

CRM software

Job description

Careline365 is seeking a customer-focused sales advisor within the UK. The role blends selling with outstanding service, listening to customers, and balancing commercial goals with genuine care.

You will work 37.5 hours per week in a hybrid setup (office in Bowthorpe Norwich, with 3 days in the office). Salary ranges from £28,000 to £30,000 per year, with an additional performance-based bonus up to £12,000. Training starts 4th January 2027.