Hybrid Customer Network Engineer – Manchester

Elevate Group; Manchester; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Birthday off

Wedding bonus

Baby bonus

Free monthly breakfasts

Team socials

25 days annual leave

Job summary

Elevate Group is seeking a Customer Network Engineer in Manchester to design, deploy, and troubleshoot customer network solutions across a growing national infrastructure. This hybrid role offers ownership while benefiting from a supportive, remote-enabled network team.

You will work on routing, switching, firewalls, SD‑WAN, MPLS, VPNs, and LAN/WLAN, with exposure to NFV and automation. If you enjoy problem solving and clear technical communication, join us.

Qualifications

• 2–3+ years' experience in network engineering or technical provisioning within an ISP or managed service provider environment, ideally supporting B2B customers.
• Strong networking fundamentals including TCP/IP, BGP, OSPF, switching and network security.
• Hands‑on experience configuring and deploying Fortinet firewalls.
• Experience with SD‑WAN, MPLS, VPN, LAN and WLAN technologies.
• The ability to troubleshoot complex network issues and see them through to resolution.
• Strong technical documentation skills, including producing network diagrams and configuration documentation.
• Excellent communication skills, with the ability to make complex technical information clear to both technical and non‑technical audiences.

Responsibilities

• Configure and deploy routers, switches, firewalls and wireless network solutions.
• Turn complex customer High Level Designs (HLDs) into practical, deliverable Low Level Designs (LLDs).
• Provision and thoroughly test new customer services, ensuring performance, security and successful service delivery.
• Configure and implement WAN technologies including SD‑WAN, MPLS and VPN solutions.
• Configure firewalls, security policies, IPSec/SSL VPNs and intrusion prevention.
• Troubleshoot complex technical issues, working closely with internal teams and external suppliers to get to resolution.
• Act as a technical escalation point for L1 and L2 Network Support.
• Proactively identify opportunities to improve network performance, resilience and security.
• Create and maintain clear network diagrams, configurations, procedures and technical documentation.

Skills

TCP/IP

BGP/OSPF

Networking fundamentals

Fortinet firewalls

SD-WAN

MPLS

VPN

LAN/WLAN

Network documentation

Python/Ansible scripting

Tools

Cisco

Juniper

Fortinet

Juniper Mist

Python

Ansible

Job description

Elevate Group is seeking a Customer Network Engineer in Manchester to design, deploy, and troubleshoot customer network solutions across a growing national infrastructure. This hybrid role offers ownership while benefiting from a supportive, remote-enabled network team.

You will work on routing, switching, firewalls, SD‑WAN, MPLS, VPNs, and LAN/WLAN, with exposure to NFV and automation. If you enjoy problem solving and clear technical communication, join us.