Hybrid Customer Experience Host - 6 Month Contract

Barclays; Worcester; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Pension plan

Holiday pay

Employee Assistance Programme

High street discounts

Job summary

Barclays in Worcester seeks a Customer Service Advisor for a six-month maternity cover contract. You will be the branch host, delivering welcoming service and guiding customers through in-branch and digital options. The role offers training, a friendly team and a hybrid working pattern.

Ideal candidates bring energy, strong communication and prior customer-facing experience, plus basic digital skills. This is a PAYE contract with competitive hourly pay and a supportive working environment.

Qualifications

• Positive energy with a warm, proactive approach to customer service.
• Confident communication with customers from diverse backgrounds.
• Experience in customer-facing roles such as retail, hospitality or contact centers.
• Ability to use laptops and basic IT applications.

Responsibilities

• Branch Host: welcome customers at the entrance with warmth, energy and enthusiasm.
• Digital Support: assist customers at self-service devices and show navigation of digital options.
• Customer Engagement: identify needs promptly and direct to appropriate services or staff.
• Focused Service: deliver high-quality customer care without cash counting or till duties.

Skills

Positive Energy

Great Communication Skills

Customer Service Experience

Basic Digital Skills

Job description

Barclays in Worcester seeks a Customer Service Advisor for a six-month maternity cover contract. You will be the branch host, delivering welcoming service and guiding customers through in-branch and digital options. The role offers training, a friendly team and a hybrid working pattern.

Ideal candidates bring energy, strong communication and prior customer-facing experience, plus basic digital skills. This is a PAYE contract with competitive hourly pay and a supportive working environment.