Hybrid Customer Accounts and Orders Coordinator

Office Angels; Whitstable; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Cycle to work scheme

Employee discount on Dell PCs

Employee Assistance Programme

Life assurance

Income protection

Matched pension up to 6%

Vouchers for going the extra mile

On site subsidised canteen

Free onsite parking

Free sight tests

Health assessments

Career progression

Job summary

Office Angels is recruiting a Customer Account Coordinator in Whitstable, Kent. Hybrid working is available, with a rota to cover office and home-based work. Salary £27,000 - £30,000, with a typical 4- to 4.5-day week pattern and 8:00–16:30/13:30 finish on Friday.

You will handle customer orders, quotations, and relationships while ensuring export compliance and using systems to prepare pricing and lead times. The role supports the sales and commercial teams across the order lifecycle.

Qualifications

• Experience in customer service within an office setting.
• Accurate order processing and entry.
• Understanding of commercial principles and margins.
• IT proficiency at an intermediate level.

Responsibilities

• Process customer orders and quotations within set KPIs.
• Build strong relationships to deliver excellent customer service.
• Prepare quotations using guidelines and systems; ensure export compliance.
• Progress orders to shipment and coordinate with internal teams.

Skills

Customer service

Accurate order processing

Commercial knowledge

IT skills (intermediate)

Job description

Office Angels is recruiting a Customer Account Coordinator in Whitstable, Kent. Hybrid working is available, with a rota to cover office and home-based work. Salary £27,000 - £30,000, with a typical 4- to 4.5-day week pattern and 8:00–16:30/13:30 finish on Friday.

You will handle customer orders, quotations, and relationships while ensuring export compliance and using systems to prepare pricing and lead times. The role supports the sales and commercial teams across the order lifecycle.