Hybrid: Commercial Claims Specialist

The People Pod; Lytham; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Job summary

The People Pod is recruiting for a Claims Handler - Commercial Insurance in the Lytham St Annes area. You will manage a varied portfolio of commercial claims from notification to resolution, acting as the main point of contact for clients and coordinating with insurers, loss adjusters and other professionals.

We are looking for someone with solid commercial insurance claims experience who can interpret policy cover, progress claims, and provide practical guidance.

Qualifications

• Solid commercial insurance claims experience.
• Experience across Motor Fleet, Property, Business Interruption, Employers' Liability, Public Liability, Commercial Combined or SME packages is useful.
• Willingness to work towards CII qualifications is advantageous.
• Good organisation and ability to manage multiple claims.

Responsibilities

• Manage a varied caseload of commercial insurance claims across Motor, Property, BI and Liability.
• Review policy information and establish cover, conditions and requirements.
• Notify and present claims to insurers accurately and effectively.
• Keep clients informed and provide clear, practical advice throughout the process.
• Liaise with insurers and other stakeholders to progress claims and escalate delays.
• Identify complex issues and escalate as required.
• Maintain accurate claims records and ensure timely progression.

Skills

Commercial insurance claims experience

Client and insurer communication

Diary management

Problem solving & escalation

Education

Relevant CII qualifications

Job description

The People Pod is recruiting for a Claims Handler - Commercial Insurance in the Lytham St Annes area. You will manage a varied portfolio of commercial claims from notification to resolution, acting as the main point of contact for clients and coordinating with insurers, loss adjusters and other professionals.

We are looking for someone with solid commercial insurance claims experience who can interpret policy cover, progress claims, and provide practical guidance.