Hybrid Cloud Solution Architect

Nexcess; Guildford; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Private healthcare

Pension contribution

28 annual leave days

Work from anywhere 10 days after prob.

Office lunches

Mobile phone allowance

Casual dress

MacBook Pro + peripherals

AirPods headset

Job summary

Servers.com, part of Nexcess, is seeking a Solution Architect to join our Guildford-based team. You will work with enterprise customers across gaming, finance, ad-tech, and more to design hybrid cloud and bare-metal infrastructure solutions.

You will translate business needs into scalable architectures, conduct technical discovery, support onboarding, and contribute to product roadmap while collaborating with sales, engineering, and product teams.

Qualifications

• Strong understanding of IT infrastructure (cloud, on-prem, hybrid).
• Experience with cloud platforms (AWS, Azure, GCP).
• Confident presenter with customer-facing experience.
• Knowledge of networking, security, and system architecture.
• Ability to design scalable, reliable, and cost-effective solutions.
• Ability to create technical documentation and architecture diagrams.
• Ability to explain complex technical topics to non-technical audiences.
• Strong collaboration with sales, engineering, and product teams.
• Customer-focused mindset with a problem-solving approach.
• Ability to manage multiple opportunities in parallel.

Responsibilities

• Overall solution design and product selection.
• Technical discovery: engaging with customers to capture requirements and assess opportunities and limitations.
• Support the sales team during onboarding of new customers.
• Deliver technical presentations, demos, and screencasts to sales and customers.
• Report to product management on improvements for the roadmap.
• Coordinate with vendors and supply chain managers on stock and deployment timelines.
• Learn about new hosting infrastructure products and technologies.
• Work in Guildford at least 4 days a week; travel to customer sites and events as needed.

Tools

Terraform

Baremetal hardware

Customer-facing experience

Networking, security, architecture

Cloud platforms (AWS, Azure, GCP)

Job description

Servers.com, part of Nexcess, is seeking a Solution Architect to join our Guildford-based team. You will work with enterprise customers across gaming, finance, ad-tech, and more to design hybrid cloud and bare-metal infrastructure solutions.

You will translate business needs into scalable architectures, conduct technical discovery, support onboarding, and contribute to product roadmap while collaborating with sales, engineering, and product teams.