Hybrid Client Outcomes Project Coordinator

Pipeline360, Inc.; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible paid time off

Global collaboration across US/UK/Sing

Ownership from day one

Growth tied to outcomes

Health coverage and retirement plans

Paid parental leave

Wellness reimbursement

Job summary

Pipeline360, a remote-first B2B demand generation company, is hiring a Client Outcomes Associate to manage post-sale project coordination, keep deliverables on track, and align stakeholders across global teams. You will support a senior account owner and thrive in a fast-paced, async culture where ownership and initiative matter.

The role requires strong organizational skills, 1–2 years in related roles, and comfort with CRM and collaboration tools.

Qualifications

• 1-2 years of experience in customer success, client services, implementation, project coordination, account support, or a related role.
• Strong organizational and project-management skills, with the ability to manage multiple priorities.
• Clear, professional written and verbal communication skills.

Responsibilities

• Coordinate post-sale delivery projects with Client Outcomes Managers.
• Maintain media plans, timelines, milestones, dependencies, and action items.
• Prepare for and participate in client meetings, capturing decisions and driving follow-up.
• Coordinate across internal teams to keep deliverables moving and resolve blockers.
• Monitor project health and flag risks, delays, or scope changes.
• Keep clients informed with clear status updates and next steps.
• Maintain accurate client documentation using department workflows.

Skills

Customer success

Project coordination

Organizational skills

Communication

Tools

Excel

Office 365

CRM tools

PM tools

Job description

Pipeline360, a remote-first B2B demand generation company, is hiring a Client Outcomes Associate to manage post-sale project coordination, keep deliverables on track, and align stakeholders across global teams. You will support a senior account owner and thrive in a fast-paced, async culture where ownership and initiative matter.

The role requires strong organizational skills, 1–2 years in related roles, and comfort with CRM and collaboration tools.