Hybrid Client Coordinator & Office Admin – Maternity Cover

Tamfol; Greater London; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Hybrid work – only 2 or 3 days formour

Flexible working hours, withcoord inat

Full training and ongoing support.

The opportunity to develop valuable技能

A varied role within an established私人医

A friendly and supportive working env

Job summary

Tamfol, a private medical clinic in London, seeks a Temporary Client Coordinator & Office Administrator for maternity cover. The role blends client service with clinic administration in a hybrid setting, offering flexible hours and a supportive team.

You will handle patient communications, coordinate appointments with nurses and doctors, manage records, and assist with daily operations to ensure a seamless patient experience while developing healthcare administration skills.

Qualifications

• Excellent written and spoken English is essential
• Strong organisational and time-management skills, with excellent attention to detail.
• Confident telephone and email communication skills.
• A proactive, responsible and solution-oriented attitude.
• The ability to multitask, prioritise tasks and work independently in a remote environment.
• Good computer skills and confidence using online systems, calendars and email.
• A professional and friendly approach to client communication.

Responsibilities

• Client communication: Handling incoming phone calls, emails and client enquiries in a professional, friendly and timely manner.
• Appointment coordination: Booking, confirming and managing client appointments, ensuring everything runs smoothly.
• Nurse and doctor coordination: Communicating with our medical team and organising their schedules, appointments and daily visits.
• Schedule and travel planning: Coordinating nurses’ visits, planning their schedules and ensuring they have the correct appointment details and locations.
• Diagnostic tests and laboratory coordination: Liaising with laboratories, arranging diagnostic tests, coordinating sample collection where required and following up on results and appointments.
• Administrative support: Managing emails, maintaining accurate client records, updating booking systems and assisting with general office administration.
• Supplier communication: Communicating with suppliers and external partners to ensure the smooth running of clinic operations.
• Operational support: Helping to organise daily activities, resolve scheduling issues and ensure clients receive an excellent level of service.

Job description

Tamfol, a private medical clinic in London, seeks a Temporary Client Coordinator & Office Administrator for maternity cover. The role blends client service with clinic administration in a hybrid setting, offering flexible hours and a supportive team.

You will handle patient communications, coordinate appointments with nurses and doctors, manage records, and assist with daily operations to ensure a seamless patient experience while developing healthcare administration skills.