Hybrid Caseworker — Homelessness Support & Empowerment

RESTART Lives; Greater London; Hybrid; GBP 18,000 - 23,000; Part time

Job summary

Restart Lives in London is seeking a part-time Caseworker to provide personalised one-to-one support to people experiencing homelessness or at risk of it. The role is hybrid, based in London with some home-working flexibility, and involves managing a caseload, conducting assessments, and coordinating referrals to housing, employment, and health services.

You will work with colleagues, volunteers and partner agencies to deliver person-centred support, maintain records, monitor progress and help

Qualifications

• Strong interpersonal and communication skills to build trust with diverse clients.
• Understanding homelessness, safeguarding, and trauma-informed practice.
• Experience with assessment, care planning, and coordinating services.
• Experience in homelessness, housing, community services, or related charities preferred.
• Reliability, professional boundaries, and ability to work independently and in a team.
• Relevant training in social work, psychology or counselling is beneficial but not essential.

Responsibilities

• Manage a caseload and conduct assessments to identify client needs.
• Coordinate referrals to housing, employment and health services.
• Advocate with partner agencies to secure joined-up support.
• Maintain accurate records and monitor clients’ progress.
• Collaborate with volunteers, colleagues and external partners.

Skills

Interpersonal Skills

Communication Abilities

Social Work-related Skills

Case Management & Care Planning

Independent & Multidisciplinary Team

Education

Social Work related training/field

Job description

Restart Lives in London is seeking a part-time Caseworker to provide personalised one-to-one support to people experiencing homelessness or at risk of it. The role is hybrid, based in London with some home-working flexibility, and involves managing a caseload, conducting assessments, and coordinating referrals to housing, employment, and health services.

You will work with colleagues, volunteers and partner agencies to deliver person-centred support, maintain records, monitor progress and help