Hybrid Business Analyst — Shape Public Services

Civil Service World; Newport; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Intellectual Property Office (IPO) is seeking a proactive Business Analyst to join a multidisciplinary team. You will elicit, document and model requirements, translating business problems into actionable specifications and exploring options to improve services.

You will collaborate with internal and external stakeholders, demonstrate value to leadership and contribute to the Business Analyst community within Government Digital and Data.

Qualifications

• Background in Business Analysis or Process Improvement.
• Knowledge of Business Analysis principles and techniques.
• Excellent presentation and communication skills across stakeholders.
• Able to influence teams and senior stakeholders.
• Can investigate, define and resolve complex problems.
• Experience with project delivery methodologies.
• Willing to work towards the BCS International Diploma in Business Analysis.

Responsibilities

• Translate business problems and user needs into detailed requirements.
• Document, review and model business processes and rules.
• Use a toolkit of techniques (user stories, use cases, SWOT, mind maps, power-interest grid).
• Identify stakeholders, tailor communication and build relationships.
• Solve problems to benefit the IPO and its customers.
• Identify and specify options to enhance or build services.
• Present proposals to users and senior management in writing and verbally.
• Contribute to the IPO’s Business Analyst community to share knowledge.

Skills

Business Analysis

Process Improvement

Stakeholder management

Communication skills

Project delivery methodologies

Requirements elicitation

Leadership (collaborative)

Education

BCS International Diploma in Business Analysis

Job description

Intellectual Property Office (IPO) is seeking a proactive Business Analyst to join a multidisciplinary team. You will elicit, document and model requirements, translating business problems into actionable specifications and exploring options to improve services.

You will collaborate with internal and external stakeholders, demonstrate value to leadership and contribute to the Business Analyst community within Government Digital and Data.