Senior Business Analyst

Civil Service World; Newport; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

The Intellectual Property Office (IPO) is seeking a Senior Business Analyst to join an established BA community. You will work in an Agile multidisciplinary squad with product managers, service design, data specialists, developers and testers to deliver new internal and external services.

You will own analysis activities, write user stories with acceptance criteria, model business processes and contribute to refinement sessions. Strong stakeholder engagement and leadership are essential.

Qualifications

• Background in Business Analysis with knowledge of BA principles and techniques.
• Excellent analytical and problem-solving skills to shape business solutions.
• Experience in software development settings with technical colleagues.
• Comfortable working with senior stakeholders and cross-functional teams.

Responsibilities

• Create a pipeline of fully developed user stories with acceptance criteria.
• Elicit requirements and document business processes, workflows and rules.
• Ensure requirements are traceable to new functionality and business needs.
• Develop and articulate options considering business and technology constraints.
• Present findings and recommendations to the organisation in a tailored format.
• Tutor/mentor BAs and promote best practices within the team.

Skills

User stories

Acceptance criteria

Stakeholder management

Agile

Leadership

Communication skills

Education

BCS International Diploma in Business Analysis, or progress towards

Job description

As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards.

Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers.

This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by:

• Creating a World-leading IP Environment
• Making the IPO a Brilliant Place to Work

Working Style

This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our NewportOffice.

The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application.

Main duties consist of but are not limited to:

• Work alongside product managers to create a pipeline of fully developed user stories ensuring that thebusinessandtechnicalviewpoints are understood and acknowledged.
• Undertake key businessanalysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards.
• Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality.
• Identify and articulate options considering opportunities and limitations related tobusinessand technology.
• Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation.
• Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support.
• Develop and promote best practice, standards and guidance.

Person specification

• Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques.
• Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions.
• Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers.
• Comfortable working with individuals at various skill levels up to and including senior management levels.
• Experience of gaining consensus where there are strong differing opinions.
• Holds or has made progress towards the BCS International Diploma in Business Analysis, or equivalent.
• Strong presentation and communication skills across a variety of situations and levels of stakeholders.
• Experience of developing BA best practice, standards and guidance.
• Experience tutoring and mentoring others Business Analysts.

Government Digital and Data is a community of experts leading digital transformation in government, creating more efficient services that have a meaningful impact on people’s lives.

Theprofession has technical specialists of all levels and backgrounds. They share a commitment to put users first and deliver world-leading government products and services.

Job roles within the profession range from trainee to Senior Civil Servants who lead on the very future of government itself.

Working in Government Digital and Data

Building the government of tomorrow

The UK government is recognised as a global leader in digital transformation. Government Digital and Data experts design, build and manage essential services that impact millions of peoples lives daily.

With an unprecedented number of digital transformation projects underway, the potential to help solve complex problems and shape our society’s future is enormous.

Examples of Government Digital and Data roles:

• User Researcher
• Content Designer
• Software Developer
• Delivery Manager
• Business Analyst
• Product Manager
• Technical Architect

As a Government Digital and Data specialist you will be working at the cutting edge of how people interact, and are empowered by government.

You’ll work in collaborative multidisciplinary teams on a range of projects and services that focus on user needs and deliver real value to society. You’ll be part of a cross-government profession with clearly defined career paths, support and learning and development.