Hybrid Application Support Engineer | C# / SQL

Spectrum IT Recruitment; Fareham; Ibrido; GBP 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

Spectrum IT Recruitment is seeking an Application Support Engineer to join our client in Fareham, offering hybrid working and a business-critical software support focus.

You will troubleshoot issues, work with developers, and provide excellent customer service while gathering RFCs and supporting updates. The role requires commercial experience in software/support, and exposure to C# or SQL, with opportunities to learn and grow.

Competenze

• Must have commercial experience in application/software support.
• Must have some exposure to C# or SQL.
• Strong problem-solving and analytical skills.
• High attention to detail and organisation.
• Self-motivated with a willingness to learn.

Mansioni

• Providing technical support and resolving application issues within agreed SLAs.
• Troubleshooting and managing client tickets from start to resolution.
• Working closely with stakeholders, analysts, and developers.
• Communicating clearly with clients and delivering excellent customer service.
• Gathering requirements for system changes (RFCs) and supporting their delivery.
• Testing, documenting, and supporting application updates.
• Assisting with debugging and implementing improvements (training provided).
• Contributing to team development and continuous improvement initiatives.

Conoscenze

Commercial support experience

C# or SQL

Problem solving

Attention to detail

Self-motivated

Strumenti

Postman

XMLSpy

Visual Studio

Azure DevOps

Git

Descrizione del lavoro

Spectrum IT Recruitment is seeking an Application Support Engineer to join our client in Fareham, offering hybrid working and a business-critical software support focus.

You will troubleshoot issues, work with developers, and provide excellent customer service while gathering RFCs and supporting updates. The role requires commercial experience in software/support, and exposure to C# or SQL, with opportunities to learn and grow.