Hybrid AI-Powered Gov App Support Engineer

Involved Solutions LTD.; City Of London; Hybrid; GBP 92,000 - 120,000; Part time

Job summary

Involved Solutions LTD. is recruiting two Application Support Engineers for a 6-month contract to support a government AI-powered platform in live service.

The role is hybrid, London-based, with 2–3 days on site and a strong focus on keeping the application stable, diagnosing issues and resolving bugs during the rollout across departments starting January 2027. You will join a multidisciplinary team and work with Python/Django stack, databases and cloud infrastructure, ensuring monitoring,

Qualifications

• Diagnose, troubleshoot and fix issues in a live production web app.
• Broad tech understanding of modern stacks incl. Python, Django, JS, databases and cloud.
• Investigate issues in unfamiliar codebases and review root causes.

Responsibilities

• Support the live AI-enabled application to keep it running smoothly and resolve bugs.
• Assist rollout across government departments with a focus on reliability.
• Collaborate with technical and non-technical stakeholders and communicate clearly.

Skills

Troubleshooting

Live production issues

Python

Django

JavaScript

Databases

Cloud infrastructure

Monitoring

Incident response

Stakeholder communication

Tools

PostgreSQL

Redis

AWS

Sentry

Grafana

Astro

Svelte

Job description

Involved Solutions LTD. is recruiting two Application Support Engineers for a 6-month contract to support a government AI-powered platform in live service.

The role is hybrid, London-based, with 2–3 days on site and a strong focus on keeping the application stable, diagnosing issues and resolving bugs during the rollout across departments starting January 2027. You will join a multidisciplinary team and work with Python/Django stack, databases and cloud infrastructure, ensuring monitoring,