Assessment Operations Specialist – Hybrid & Student Experience

University of Manchester; Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous employer pension contribution

Christmas closure across all depts.

Purple Place employee discount

Job summary

University of Manchester is seeking an organised and proactive Assessment Administrator to support assessment administration and delivery, and the student experience across Global and MBA programmes within a dynamic and inclusive environment.

You will take responsibility for administration of assessment activities, provide academic and operational support during assessment periods, and offer guidance on assessment and examination matters while maintaining accurate records and data quality.

Qualifications

• Relevant knowledge and experience, such as working in a demanding administrative environment with defined procedures and policies.
• Flexible and responsive to customer needs, with excellent communication skills and the ability to provide information, advice and guidance while maintaining confidentiality.
• Able to coordinate assessment and examination activities, organise workloads and contribute effectively within a large team environment.
• Excellent organisational, analytical and problem-solving skills, with the ability to prioritise varied work, meet deadlines and resolve issues effectively.
• A high level of accuracy, good digital literacy and a commitment to the University’s core values and to providing the best possible support to students, staff and customers.

Responsibilities

• Maintain accurate records and data quality within student records and other systems, supporting reporting, financial processes, compliance, policy implementation and management information needs.
• Work flexibly across the Operations team, supporting committees, surveys, feedback review, projects, continuous improvement, excellent customer service and inclusive practice across all activity.

Skills

Communication skills

Organisational skills

Analytical skills

Problem-solving

Confidentiality

Customer service

Job description

University of Manchester is seeking an organised and proactive Assessment Administrator to support assessment administration and delivery, and the student experience across Global and MBA programmes within a dynamic and inclusive environment.

You will take responsibility for administration of assessment activities, provide academic and operational support during assessment periods, and offer guidance on assessment and examination matters while maintaining accurate records and data quality.