Hybrid Admin & Meeting Support for Children's Services

Neath Port Talbot; Port Talbot; Híbrido; GBP 26.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Pension contributions 15.3%

Holiday entitlement 25 days + 8 bank-h

Employee Assistance Programme

Discounted gym membership

Cycle to work scheme

Tusker salary sacrifice

Descripción de la vacante

Neath Port Talbot Council is seeking a proactive Business Support Officer in Children’s Services. The role covers reception, telephony, referrals, data entry, records management, and minute taking, supporting frontline Social Work Teams.

Hybrid working arrangements apply, with development opportunities and a generous pension scheme. Applicants should have 4 GCSEs including English/Maths/Welsh and desirable NVQ Level 3 in Business Administration.

Formación

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal skills for reports and minutes.
• High attention to detail, strong time management, multitasking in a fast-paced environment.
• Ability to work collaboratively within a team and maintain confidentiality.
• Experience managing office procedures, document control and record-keeping.
• Experience organizing meetings, preparing agendas and minuting.
• Customer service experience with stakeholders and the public.
• Qualifications in business administration or related fields.
• GCSEs at grade C or above, including English/Welsh/Maths, NVQ Level 3 desirable.

Responsabilidades

• Meet and greet visitors and handle telephone communications.
• Process referrals, perform data entry and records management.
• Provide financial administration support.
• Take notes for meetings and support front-line Social Work Teams.
• Support meeting logistics, agendas and minutes.

Conocimientos

MS Office

Word

Excel

PowerPoint

Outlook

Communication

Draft reports

Minute taking

Meeting support

Data entry

Records management

Financial administration

Confidentiality

Team collaboration

Public sector experience

Educación

GCSEs grade C+

NVQ Level 3 in Business Administration desirable

Business Administration qualification

Descripción del empleo

Neath Port Talbot Council is seeking a proactive Business Support Officer in Children’s Services. The role covers reception, telephony, referrals, data entry, records management, and minute taking, supporting frontline Social Work Teams.

Hybrid working arrangements apply, with development opportunities and a generous pension scheme. Applicants should have 4 GCSEs including English/Maths/Welsh and desirable NVQ Level 3 in Business Administration.