HWRC Operations & Waste Contracts Lead

Ciwmjobs; Dartford; Remote; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Life Insurance with GP24

Employee Assistance Programme

Electric Car salary sacrifice scheme

Cycle to work scheme

Company Events

GymFlex salary sacrifice

Job summary

FGS Industrial Facilities Management is seeking a Waste & Recycling Contract Co-Ordinator to oversee HWRC site operations, coordinating contractors, monitoring performance and ensuring compliance with safety and environmental regulations. The role involves travel between HWRC sites and regular out-of-hours support to meet operations.

The candidate should hold IOSH Managing Safely, a Full UK Driving Licence, and demonstrate strong organisation, communication, and problem-solving abilities.

Qualifications

• IOSH Managing Safely.
• Full UK Driving Licence.
• Excellent organisational and planning skills.
• Strong communication and stakeholder management abilities.
• Good problem-solving and decision-making skills.
• Competent in Microsoft Office applications and system based apps.
• Ability to work independently and manage competing priorities.
• Strong attention to detail with a compliance-focused approach.
• Leadership and team coordination skills.
• Safety-focused and compliance-driven.
• Professional and customer-oriented.
• Proactive and results-driven.
• Highly organised and dependable.
• Flexible and adaptable in a fast-paced operational environment.
• Committed to continuous improvement and operational excellence.

Responsibilities

• Coordinate the daily operation of HWRC sites to ensure safe and efficient service delivery.
• Manage contractor attendance, performance, and adherence to contractual requirements.
• Monitor site productivity, throughput, recycling performance, and service standards.
• Support resource planning, including labour, plant, and equipment requirements.
• Ensure sites are maintained to a high standard of housekeeping and presentation.
• Monitor site opening and closing procedures and ensure operational continuity.
• Investigate operational issues and implement corrective actions where required.
• Assist with mobilisation of new contracts and operational improvements.
• Support with the growth of Industrial Cleaning element within the business.
• Promote a positive safety culture across all HWRC operations.
• Ensure compliance with Health & Safety at Work Act, Environmental Protection legislation, and company procedures.
• Conduct routine site inspections, audits, and safety observations.
• Review and approve RAMS.
• Lead accident, incident, and near-miss investigations and ensure corrective actions are completed.
• Ensure compliance with Environmental Permits, Waste Management Licences, and Duty of Care requirements.
• Monitor waste segregation, storage, and handling processes.
• Maintain accurate operational, environmental, and compliance records.
• Support regulatory inspections by local authorities and environmental agencies.
• Ensure all waste movements are correctly documented and recorded.
• Coordinate corrective actions arising from audits and inspections.
• Ensure contractors meet all statutory and contractual compliance requirements.
• Coordinate safety briefings, toolbox talks, and operational communications.
• Monitor contractor compliance with safe systems of work and permit-to-work procedures.
• Ensure all emergency arrangements and first aid provisions remain effective.
• Act as a point of contact for site contractors and service providers.
• Monitor contractor performance against KPIs and Service Level Agreements (SLAs).
• Conduct contractor inductions and ensure competency requirements are met.
• Review contractor documentation including training records, insurance certificates, and RAMS.
• Manage contractor performance reviews and compliance meetings.
• Escalate contractor performance issues and support resolution processes.
• Develop professional relationships with clients, local authorities, contractors, and site teams.
• Respond to customer complaints, enquiries, and operational issues in a timely manner.
• Prepare operational reports and performance updates for management.
• Support client meetings and contract review discussions.
• Deliver high standards of customer service and stakeholder engagement.
• Report and billing function on all sites ensuring accuracy of billing and data supplied.

Job description

FGS Industrial Facilities Management is seeking a Waste & Recycling Contract Co-Ordinator to oversee HWRC site operations, coordinating contractors, monitoring performance and ensuring compliance with safety and environmental regulations. The role involves travel between HWRC sites and regular out-of-hours support to meet operations.

The candidate should hold IOSH Managing Safely, a Full UK Driving Licence, and demonstrate strong organisation, communication, and problem-solving abilities.