HVAC Technical Support Advisor: VRF & Chillers Expert

Carrier Corporation; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading HVAC solutions provider in Stockport is looking for an HVAC Technical Support Advisor to deliver high-quality technical support to customers via phone and email. The ideal candidate should have experience with HVAC products and hold an F-gas certificate. The role involves preparing reports, assisting with training, and may require occasional site visits. The company offers a competitive salary and benefits, including 25 days of holidays and life insurance.

Benefits

25 days of holidays

Life insurance

Pension scheme

Stable working hours

Laptop and mobile

Qualifications

• Previous experience with HVAC products is essential.
• Candidates must have good communication and computer skills.
• A UK driving license is required.

Responsibilities

• Provide technical support to customers via phone and email.
• Assist in preparing detailed customer reports.
• Plan customer assistance site visits when necessary.

Skills

Experience with HVAC Products (VRFs, chillers, split systems)

Very good communication skills

Computer skills including Microsoft 360 & Outlook

Education

F-gas certificate

Hydrocarbon certificate

Guilds or NC in Refrigeration

Job description

A leading HVAC solutions provider in Stockport is looking for an HVAC Technical Support Advisor to deliver high-quality technical support to customers via phone and email. The ideal candidate should have experience with HVAC products and hold an F-gas certificate. The role involves preparing reports, assisting with training, and may require occasional site visits. The company offers a competitive salary and benefits, including 25 days of holidays and life insurance.