HVAC Technical Advisor

Kingspan Insulation; Wickford; Presencial; GBP 30 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days annual leave

Contributory pension scheme

Profit related bonus

4x Salary life assurance

Employee Assistance Programme

Cycle to work scheme

Discounted health care

Resumo da oferta

Kingspan Insulation in Basildon, Essex, is seeking a Technical Advisor for the Technical Insulation business. You will provide technical advice to customers and internal/external colleagues, focusing on heat transfer calculations and compliant solutions.

The role is baselined at Basildon, 39 hours/week, Monday–Friday, emphasizing accuracy and service. You will collaborate with sales and development teams, interpret complex data, and contribute to product testing and literature.

Qualificações

• Strong aptitude for mathematics, science, and problem solving.
• Ability to interpret technical specifications and product data.
• Excellent written and verbal communication with customers.
• Good understanding of building services and construction practices.
• Proactive about customer service goals and time management.

Responsabilidades

• Respond to requests for technical advice via multiple channels.
• Ensure best practice advice in line with guidelines.
• Produce heat transfer and insulation calculations for pipework and ductwork.
• Attend customer meetings with Area Sales Managers / Business Development Managers.
• Contribute to product testing, certifications and literature reviews.

Conhecimentos

Math & Science aptitude

Technical problem-solving

Interpret technical specifications

Analytical skills

Customer communication

Time management

Attention to detail

IT proficiency

Product data interpretation

Customer service

Descrição da oferta de emprego

We are looking for a Technical Advisor for the Kingspan Technical Insulation business. You will be based at our Basildon site in Essex, working 39 hours per week Monday – Friday.

As the HVAC Technical Advisor you will be responsible for providing technical advice to customers, as well as to both internal and external Kingspan employees.

Responsibilities of our Technical Advisor

• Responds to all requests for technical advice received, via various media (telephone/ email).
• Ensures best practice advice is given at all times, in line with industry and company guidelines.
• Produce heat transfer and associated calculations, for pipework and ductwork insulation according to industry standards. Providing a further understanding of the calculations standards and methods to customers
• On occasions, attend customer meetings with Area Sales Managers / Business Development Managers.
• Is aware of, and pays attention to, Key Performance Indicators.
• Contribute to the development of technical solutions by sharing information and reporting issues to the Line Manager.
• Contribute to product testing, certifications and the review of product literature.

What we are looking for in our HVAC Technical Advisor:

You will have:

• A strong aptitude for mathematics, science, and technical problem-solving.
• The ability to interpret technical specifications and product data.
• Strong problem-solving and analytical skills.
• A basic understanding of building services and construction practices..
• Strong written and verbal communication skills
• Excellent customer service skills, with an ability to set and adhere to customer service goals.
• Excellent telephone manner.
• IT proficient, with a technical bias.
• Excellent time management skills, being highly efficient and well organised.
• High attention to detail at all times.
• Demonstrates the ability to interpret and apply mathematical formulas relevant to HVAC industry calculations.

Whilst not essential, the following would be of benefit:

• Understanding of building physics.
• Presentation skills.

What we can offer you:

• 25-days annual leave plus bank holidays
• Contributory pension scheme
• Profit related bonus
• 4x Salary life assurance
• Employee Assistance Programme
• Cycle to work scheme
• Discounted health care

Why join Kingspan Insulation?

We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry and have 188 sites worldwide.