HVAC Operations Manager | P&L Leader in Employee-Owned

Bennett And Game Recruitment; Maidstone; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Car allowance

Annual bonus

Employee-owned trust profit sharing

25 days holiday + Bank Holidays

Pension

Job summary

Bennett And Game Recruitment is partnering with a leading HVAC contractor to appoint an HVAC Operations Manager in Kent. The role focuses on overseeing service and maintenance contracts, driving service quality, and leading a team of mobile engineers to meet client expectations.

The successful candidate will manage P&L, develop strong client relationships, and pursue continuous improvement while aligning with the employee-owned culture and growth of the business.

Qualifications

• Proven service management or operations management experience leading and planning a team of engineers.
• HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms.
• Confident leading technical conversations with clients about systems, service and maintenance works.
• Experience with service and maintenance contract frameworks and negotiations.
• Drive for continuous professional development and increasing responsibilities.
• Experience with P&L, budgeting and cost control.

Responsibilities

• Oversee and manage service and maintenance contracts across the patch.
• Lead a mobile engineer team to deliver quality, productivity and SLAs.
• Maintain client relationships to secure contract extensions and remedial works.
• Monitor top and bottom-line figures and cost control.
• Ensure continuous improvements in service delivery.

Skills

Service management

Operations management

HVAC knowledge

Client communication

Budgeting & P&L

Contract negotiations

Job description

Bennett And Game Recruitment is partnering with a leading HVAC contractor to appoint an HVAC Operations Manager in Kent. The role focuses on overseeing service and maintenance contracts, driving service quality, and leading a team of mobile engineers to meet client expectations.

The successful candidate will manage P&L, develop strong client relationships, and pursue continuous improvement while aligning with the employee-owned culture and growth of the business.