Human Resources Executive

Harri; Bath; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Free hotel breaks

Discounted stays across Sutton 1079

Heka wellness benefits £150

Cycle to work scheme

Enhanced parental leave

Training and development opportunities

Staff events and wellbeing support

Job summary

Francis Hotel Bath is seeking a passionate Human Resources Executive to join our team in Bath. This role supports our people and culture, helping teams thrive while upholding our values of being welcoming, connected, proper, imaginative and thoughtful.

You’ll lead HR across recruitment, onboarding, payroll coordination, absence and wellbeing, HR compliance and learning, ensuring confidential and professional handling of all employee matters within a hospitality business known for its Georgian

Responsibilities

• HR Support & Advice – first point of contact for employees and managers on HR matters with guidance on policies, performance and wellbeing.
• Employee Relations – assist with investigations, disciplinary and grievance matters with guidance from regional HR leadership.
• Recruitment & Onboarding – manage job adverts, screen applications, interview coordination and onboarding processes.
• HR Administration – handle contracts, changes to employment, records and HR systems.
• Payroll Coordination – liaise with Payroll and Finance to ensure accurate payroll data and timely processing.
• Absence, Holiday & Wellbeing – maintain records and support managers with attendance and wellbeing initiatives.
• HR Compliance & GDPR – support compliance with UK employment law, GDPR and internal policies.
• Learning & Development – coordinate training requirements and enable development opportunities.
• Employee Engagement & Experience – support engagement, communications and events to enhance workplace culture.
• Culture & Values – promote a positive, inclusive and high-performing environment in partnership with leadership.
• Confidentiality & Professionalism – maintain high standards of confidentiality in sensitive matters.

Job description

*Human Resources Executive at the Francis Hotel Bath £34k-£36k plus great benefits!*

As part of Sutton 1079, we belong to a modern British enterprise shaped by stewardship, knowledge and a long-term perspective. Across hospitality, property and agriculture, we care for places with character and potential, creating businesses that are designed to thrive for generations.

Our vision of one team, peak performance reflects a shared commitment to purpose, capability and continual improvement. We believe great work comes from people who feel trusted, supported and connected to something meaningful.

Family-owned and guided by the Sutton family, we take a considered approach to growth, investing in our people as thoughtfully as we invest in our businesses. Through learning, development and opportunities for progression, we help individuals build rewarding and lasting careers.

Above all, we are creating environments where people can grow, contribute with confidence and take pride in what they achieve together.

We invite you to be part of the next chapter.

Francis Hotel sits at the heart of Bath, a collection of beautifully restored Georgian townhouses shaped by the city's rich heritage and enduring character. Blending historic elegance with contemporary comfort, it offers a timeless setting for guests and a place where people can take pride in their work.

Hospitality at The Francis is built on care, collaboration and attention to detail. Our teams, guests and trusted partners come together to create experiences that feel thoughtful, welcoming and genuinely connected to Bath. At its heart is Emberwood, our signature restaurant, where creativity, craftsmanship and warm hospitality come together around a shared love of great food and memorable experiences.

What we are looking for

We’re looking for a passionate and people-focused Human Resources Executive to join our team at the Francis Hotel Bath. This is a fantastic opportunity for someone who loves making a difference, building strong relationships and creating a positive employee experience. You’ll play an important role in supporting our people and culture, helping our teams thrive while bringing our values of being welcoming, connected, proper, imaginative and thoughtful to life every day.

Key Responsibilities

• HR Support & Advice – Acting as an approachable and trusted first point of contact for employees and managers on HR matters, providing practical guidance on policies, employee relations, performance, absence, probation and wellbeing, and escalating matters appropriately.
• Employee Relations – Supporting managers with employee relations processes, including investigations, disciplinary and grievance matters, with guidance from the Regional People Manager and theHead of Hotels - People Operations and external HR support where appropriate.
• Recruitment & Onboarding – Coordinating recruitment administration, including preparing job adverts, screening applications, arranging interviews and supporting managers throughout the recruitment process. Managing the onboarding process from start to finish to ensure new employees have a positive introduction to the business.
• HR Administration – Managing core HR administration across the employee lifecycle, including contracts, onboarding, probation reviews, changes to employment, leavers and maintaining accurate and up-to-date employee records and HR systems.
• Payroll Coordination – Working closely with the Payroll Manager and Finance team to ensure payroll is processed accurately and on time, providing accurate information relating to employee changes, hours, absence and other relevant payroll data.
• Absence, Holiday & Wellbeing – Supporting effective holiday and absence management, maintaining accurate records and helping managers to support employee wellbeing and attendance.
• HR Compliance & GDPR – Supporting compliance with UK employment legislation, GDPR and internal HR policies and procedures, ensuring processes are applied consistently and confidentially across the business.
• Learning & Development – Working closely with the Regional L&D Manager and Hotel Managers to coordinate and communicate training requirements, ensuring training is effectively actioned and employees have access to appropriate development opportunities.
• Employee Engagement & Experience – Supporting initiatives that improve employee engagement, communication, wellbeing, retention and the overall employee experience, including organising staff engagement and wellbeing activities.
• Culture & Values – Working in partnership with theRegional People Manager and theHead of Hotels - People Operations and wider management team to support a positive, inclusive and high-performing workplace culture.
• Confidentiality & Professionalism – Maintaining a high level of confidentiality, discretion and professionalism when dealing with sensitive employee and business matters.

Our Benefits

Here are just some of the benefits you can enjoy when you join us:

• Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one or two days in any Sutton 1079 Hotel, in a 12-month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
• Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
• Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
• Annual social and celebration events.
• Learning and Development - An extensive range of training opportunities are available to facilitate your personal development including our in-house Catalyst Aspire and Inspire programmes and external study sponsorship.
• Wisdom Wellbeing - A confidential, 24/365 service offering CBT, therapy, up-to-date information, support and advice on a broad range of subjects.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms for uniformed positions.