Human Resources Administrator

BCMGlobal; Ipswich; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Pension with up to 5% employer contri​

Life assurance

Private healthcare

Discretionary bonus scheme

Job summary

BCMGlobal Mortgage Services is seeking an organised HR Administrator to join our growing HR team and help deliver an exceptional colleague experience.

The role supports onboarding through offboarding, maintains accurate records, assists payroll and HR systems, and contributes to improvements in processes. Part-time applications are welcome, and the team offers a friendly, professional environment with retirement pension, life cover, private healthcare and a discretionary bonus.

Qualifications

• Previous administration experience, ideally within an HR environment.
• Strong organisational skills and excellent attention to detail.
• Good working knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Professional, approachable and customer-focused attitude.
• Ability to manage multiple priorities in a busy environment.
• High level of discretion and confidentiality.

Responsibilities

• Supporting HR administration across the full employee lifecycle, from onboarding through to offboarding.
• Preparing contracts, letters and HR documentation for new starters, employee changes and leavers.
• Maintaining accurate employee records and updating HR systems.
• Supporting payroll administration and ensuring colleague information is up to date.
• Coordinating onboarding activities and helping new colleagues settle in.
• Monitoring the HR inbox and responding to employee queries in a timely manner.
• Maintaining HR trackers, reports and personnel files.
• Providing administrative support to the wider HR team and contributing to continuous improvement initiatives.

Skills

Organisational skills

Attention to detail

Communication skills

Interpersonal skills

Discretion/confidentiality

HR environment experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At BCMGlobal Mortgage Services, we're looking for an organised and proactive HR Administrator to join our growing HR team and help deliver an exceptional colleague experience.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, has great attention to detail and takes pride in providing excellent administrative support. You'll play a key role in supporting colleagues throughout their employee journey, ensuring our HR processes run smoothly while maintaining the highest standards of accuracy, confidentiality and professionalism.

Whilst the role is preferably full-time, we will also consider applications from part-time candidates.

What You'll Be Doing

• Supporting HR administration across the full employee lifecycle, from onboarding through to offboarding
• Preparing contracts, letters and HR documentation for new starters, employee changes and leavers
• Maintaining accurate employee records and updating HR systems
• Supporting payroll administration and ensuring colleague information is kept up to date
• Coordinating onboarding activities and helping new colleagues settle into the business
• Monitoring the HR inbox and responding to employee queries in a timely and professional manner
• Maintaining HR trackers, reports and personnel files
• Providing administrative support to the wider HR team and contributing to continuous improvement initiatives

What We're Looking For

• Previous administration experience, ideally within an HR environment
• Strong organisational skills and excellent attention to detail
• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook
• Excellent communication and interpersonal skills
• A professional, approachable and customer-focused attitude
• The ability to manage multiple priorities and work effectively in a busy environment
• A high level of discretion and understanding of confidentiality
• A proactive approach and willingness to learn and develop within HR

Why Join BCMGlobal?

We're building a culture where colleagues, customers and continuous improvement come first. As part of our HR team, you'll have the opportunity to develop your skills, gain exposure across all areas of the employee lifecycle and make a real impact on the colleague experience.

Our benefits include:

• 25 days holiday, with the option to buy more
• Pension with up to 5% employer contribution
• Life assurance and private healthcare (role dependent)
• Discretionary bonus scheme

If you're looking to build your career in HR and want to be part of a supportive and collaborative team, we'd love to hear from you.