Hub Co-ordinator

Allscreens Nationwide Ltd; Spalding; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

25 days annual leave

Pension contributions 4%

Professional training funded

Volunteer day

Health benefits (Paycare)

Discounts with Acis Perkz

Cycle to work

Employee Assistance Programme

Death in service

Job summary

Acis Group seeks a Community Resilience Hub Coordinator to deliver wellbeing, learning and social activities across local hubs. The role focuses on personalised support to improve mental health and resilience, with assessments and action plans to monitor progress.

You will develop partnerships, coordinate volunteer mentoring, and engage diverse communities to reduce barriers and increase participation. A flexible, people-focused approach is essential.

Qualifications

• Willingness to deliver a range of courses beyond primary expertise
• Ability to adapt delivery to learner needs
• Outcome Star training undertaken
• Mentoring/Advice & Guidance or mental health qualification preferred
• Comfort delivering both 1-2-1 and group sessions
• Experience engaging with adults and children
• Commitment to helping people thrive despite barriers
• Team player under pressure in fast-paced environments
• Understanding barriers faced by inactive people
• Ability to collaborate with teams and external providers
• Positive, energetic approach to helping others

Responsibilities

• Plan and deliver wellbeing, learning, and social activities across Community Resilience Hubs and venues
• Provide personalised, holistic support to improve mental health and resilience
• Complete assessments, action plans, and regular reviews with progress tracking
• Organise community events leveraging local assets
• Support lived experience groups to shape services and activities
• Develop a volunteer peer mentoring programme to strengthen networks
• Promote services and connect customers to wider partners
• Engage vulnerable and isolated individuals to improve access
• Build relationships with community groups and partners for referrals
• Gather data and measure impact to demonstrate outcomes

Skills

Deliver courses

Adapt delivery to learners

Outcome Star training

Mentoring/Guidance qualification

1-2-1 and group sessions

Engage adults and children

Support people to thrive

Team player under pressure

Barrier awareness

Collaborate with others

Enthusiastic and positive

Education

L3 Award in Education and Training or Teaching qualification

Mentoring/Guidance or mental health qualification

Job description

Bring people together. Build confidence. Change lives.

Are you passionate about helping people thrive and creating stronger, more connected communities? As our Hub Coordinator, you'll

play a key role in supporting people to improve their wellbeing, build confidence, and overcome the challenges that can lead to

isolation, poor mental health, or loneliness. Based at the heart of our communities, you'll deliver engaging activities, develop

meaningful partnerships, and provide personalised support that empowers people to make positive changes in their lives.

This is a rewarding opportunity to combine creativity, compassion, and community spirit to help individuals discover their

strengths, connect with others, and build the resilience needed to live happier, healthier, and more independent lives. If you're

an enthusiastic people person who believes in the power of community and wants to make a genuine difference every day,

A full job description is attached but please see below for an overview of the role.

Please note this role will be split into 2 locations, 6 hours in Spalding and 6 hours in Holbeach across 6 x 2 hour shifts

As a Community Resilience Hub Coordinator, a typical day might include:

• Plan and deliver a programme of wellbeing, learning and social activities across Community Resilience Hubs and local venues.
• Provide personalised, holistic support to help people improve their mental health, wellbeing and resilience.
• Complete assessments, action plans and regular reviews, monitoring progress and outcomes.
• Organise community-led events and activities that bring people together and make the most of local assets.
• Support people with lived experience to shape, co-design and influence services and activities.
• Develop and manage a volunteer peer mentoring programme to strengthen community support networks.
• Promote and connect customers to wider services, partners and opportunities that meet their needs.
• Engage vulnerable, isolated and disadvantaged individuals, reducing barriers to support and participation.
• Build relationships with community groups, networks and partners, generating referrals and strengthening local connections.
• Gather data, measure impact and help demonstrate the positive difference our services make to communities.

What we are looking for on your application (dont worry if you dont tick every box):

• A willingness and ability to deliver a range of courses beyond your primary area of expertise with an enthusiasm to develop
• your skills to adapt our delivery to needs of our learners.
• Outcome star training undertaken.
• Qualification in Mentoring, Advice and Guidance or similar, or a mental health qualification.
• Are comfortable with, and can deliver, both 1-2-1 and group sessions in their role.
• Experience of professionally engaging with adults and children.
• A genuine commitment to supporting people to thrive and achieve, overcoming barriers faced because of mental ill health.
• Ability to work as a team, under pressure and in a fast-paced environment
• A good understanding of the barriers faced by inactive people, and the solutions that may be able to benefit them.
• Ability to work collaboratively with others, whether in the same team or external support providers.
• You're a positive, energised and enthusiastic person, with a real zest for helping others.
• Engaging and supporting people is what gets you up every day
• Nothing makes you happier than seeing someone progress, knowing you helped them get there.
• Resilience. Working in the education, support and employment sectors is a challenging but rewarding career. You'll be helping to bring real change to peoples' lives.

The added extras (helpful but not essential):

• L3 Award in Education and Training (formerly PTLLS) or Teaching qualification, and/or willingness to undergo further training.
• Qualifications in your subject specialism (to at least Level 3 equivalent), or an in-depth knowledge and substantial experience
• in the subject area.
• Awareness of the needs of underachieving and disengaged young people.
• Ability to deal with challenging behaviour at times.
• An understanding of the different local services available for customers.
• You're interested in supporting the wider team with our wellbeing activities, learning opportunities or employment support –
• and have some skills to offer in this area.

Being part of the Acis team, you'll get:

• Generous holiday entitlement – 25 days annual leave plus bank holidays
• Pension contributions up to 4%
• The opportunity to undertake professional training, funded by us.
• One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
• Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits
• such as counselling, eye tests, vaccinations and much more
• Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee,
• weekly shop, days out and much more!
• Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
• Long service awards for our loyal employees
• Cycle to work scheme
• Employee Assistance Programme to give you confidential advice and support, when you need it
• Professional membership subscription to support your continuous professional development
• Death in service benefit as part of our pension scheme

As part of our commitment to safeguarding there will be numerous safeguarding checks that form part of the recruitment process

including an Enhanced DBS check and you will be required to complete a self declaration form at interview stage. Please note this

role is also exempt from the Rehabilitation of Offenders Act and it is an offence to apply for the role if you are barred from

regulated activity.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and

we're happy to discuss flexible working options with the successful candidate.

Should you be invited to interview, please let us know if there are any adjustments we can make to support you throughout the recruitment process. We are committed to creating an inclusive experience and will do our best to accommodate your needs.