HSS - Junior Scrum Master

DXC Technology; Cheltenham; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Pension scheme

DXC Select benefits

Perks at Work

Job summary

DXC Technology in Cheltenham seeks a Scrum Master Manager to lead agile teams onsite five days a week. You will drive high-quality outcomes, remove blockers, and facilitate ceremonies in a secure, customer-focused environment while upholding our people-first agenda and healthy work-life balance.

The role requires strong leadership, servant-influenced coaching, and the ability to guide teams through Scrum practices, with a commitment to inclusion and collaboration across stakeholders.

Qualifications

• Run daily, weekly, and monthly agile rituals efficiently.
• Remove impediments to the Scrum Team’s progress or guide the team to remove them by finding the right personnel/process.
• Track work progress to identify blockages and developer/engineer divergence from allocated tasks.
• Guide the team, Product Owner and organisation on how to use Agile methodology/Scrum practices and values to delight customers.
• Provide all support to the team using a servant leadership style whenever possible, and lead by example.

Responsibilities

• Guide the team and organisation on how to use Agile/Scrum practices and values.
• Assess the Scrum Maturity of the team and organisation and coaching the team to higher levels.
• Good skills and knowledge of true leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on healing and problem-solving.
• Assist with internal and external communication, improving transparency, and radiating information.

Skills

Agile rituals

Impediment removal

Progress tracking

Agile coaching

Stakeholder collaboration

Servant leadership

Communication

Time management

Tools

Jira

Confluence

Job description

This role is onsite 5 days per week At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.

Job Description

Scrum Master Manager

Location: Cheltenham

This role is onsite 5 days per week

At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations.

DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.

The Scrum Master is responsible for enabling teams to deliver high quality outcomes, to remove obstacles or impediments to progress and facilitate project meetings.

Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

What You Will Bring To The Role

• Run daily, weekly, and monthly agile rituals efficiently.
• Remove impediments to the Scrum Team’s progress or guide the team to remove them by finding the right personnel/process.
• Track work progress to identify blockages and developer/engineer divergence from allocated tasks.
• Guide the team, Product Owner and organisation on how to use Agile methodology/Scrum practices and values to delight customers.
• Provide all support to the team using a servant leadership style whenever possible, and lead by example.
• Facilitate stakeholder collaboration as requested or needed.
• A positive and proactive “can-do” attitude, working with peers and colleagues to drive solutions.
• Demonstrate a high level of energy, enthusiasm and tenacity to achieve a positive result.
• A self-starter attitude, overcoming obstacles and being driven to succeed. Work well under pressure and deadlines.
• Excellent organisation and time management skills.

What You Will Bring To The Team

• Guide the team and organisation on how to use Agile/Scrum practices and values.
• Assess the Scrum Maturity of the team and organisation and coaching the team to higher levels.
• Good skills and knowledge of true leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on healing and problem-solving.
• Assist with internal and external communication, improving transparency, and radiating information.
• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g. numerous burndown techniques, issue tracking, technical debt, Scrum event formats, backlog management, etc).

Desirable Skills

• A recognised Scrum Master certification; CSM, PSM I, PSM II.
• Prior experience on a Scrum team.
• Familiarity with software development.
• Excellent communication and facilitation skills.
• Problem-solving and conflict-resolution ability.
• Strong organisational skills.
• Knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement etc).
• A background knowledge of Atlassian tools, such as Jira, Confluence, etc.

What We Will Do For You

• Competitive compensation
• Pension scheme
• DXC Select – Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more)
• Perks at Work (discounts on technology, groceries, travel and more)
• DXC incentives (recognition tools, employee lunches, regular social events etc)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.