HSS - Junior Scrum Master

DXC Technology Inc.; Cheltenham; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

DXC Select – benefits package

Perks at Work

Job summary

DXC Technology in Cheltenham is seeking a Scrum Master Manager to lead agile teams onsite five days a week. You will coach teams, remove impediments, and ensure high-quality delivery.

The role emphasizes servant leadership, strong communication, and collaboration with Product Owners and stakeholders to maximize value. A recognised Scrum Master certification and experience in software development are preferred.

Qualifications

• Experience running daily, weekly and monthly agile rituals.
• Ability to remove impediments and guide teams to progress.
• Coaching teams and stakeholders on Agile/Scrum practices and values.
• Build a trusting, safe environment for problem-solving and transparency.

Responsibilities

• Run daily, weekly, and monthly agile rituals efficiently.
• Remove impediments to the Scrum Team’s progress or guide the team to remove them by finding the right personnel/process.
• Guide the team, Product Owner and organisation on how to use Agile methodology/Scrum practices and values to delight customers.
• Facilitate stakeholder collaboration as requested or needed.

Skills

Agile coaching

Facilitation

Servant leadership

Stakeholder management

Jira/Confluence familiarity

Team coaching

Conflict resolution

Education

CSM/PSM certifications

Tools

Jira

Confluence

Job description

Job Description: Scrum Master Manager

Location: Cheltenham

This role is onsite 5 days per week.

At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world’s leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting situations. DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.

The Scrum Master is responsible for enabling teams to deliver high quality outcomes, to remove obstacles or impediments to progress and facilitate project meetings. Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.

What you will bring to the role:

• Run daily, weekly, and monthly agile rituals efficiently.
• Remove impediments to the Scrum Team’s progress or guide the team to remove them by finding the right personnel/process.
• Track work progress to identify blockages and developer/engineer divergence from allocated tasks.
• Guide the team, Product Owner and organisation on how to use Agile methodology/Scrum practices and values to delight customers.
• Provide all support to the team using a servant leadership style whenever possible, and lead by example.
• Facilitate stakeholder collaboration as requested or needed.
• A positive and proactive “can-do” attitude, working with peers and colleagues to drive solutions.
• Demonstrate a high level of energy, enthusiasm and tenacity to achieve a positive result.
• A self-starter attitude, overcoming obstacles and being driven to succeed.
• Work well under pressure and deadlines.
• Excellent organisation and time management skills.

What you will bring to the team:

• Guide the team and organisation on how to use Agile/Scrum practices and values.
• Assess the Scrum Maturity of the team and organisation and coaching the team to higher levels.
• Good skills and knowledge of true leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on healing and problem-solving.
• Assist with internal and external communication, improving transparency, and radiating information.
• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g. numerous burndown techniques, issue tracking, technical debt, Scrum event formats, backlog management, etc).

Desirable Skills:

• A recognised Scrum Master certification; CSM, PSM I, PSM II.
• Prior experience on a Scrum team.
• Familiarity with software development.
• Excellent communication and facilitation skills.
• Problem-solving and conflict-resolution ability.
• Strong organisational skills.
• Knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement etc).
• A background knowledge of Atlassian tools, such as Jira, Confluence, etc.

What we will do for you:

• Competitive compensation
• Pension scheme
• DXC Select – Our comprehensive benefits package (includes private health/medical insurance, childcare vouchers, gym membership and more)
• Perks at Work (discounts on technology, groceries, travel and more)
• DXC incentives (recognition tools, employee lunches, regular social events etc)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

Learn more on dxc.com.