HR Team Manager

Simplify Recruitment Group; Glasgow; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Parking nearby/ onsite

Development and progression

25 days holiday + bank holidays

Your birthday off

Employment Law updates

Employee Assistance programme

Life insurance cover

Contributory pension scheme

Social events & quarterly day out

Career development path

Job summary

Simplify Recruitment Group in Glasgow is seeking an HR Team Manager to lead and develop a team of HR professionals, ensuring daily operations meet targets and service levels. The role focuses on coaching, performance management and stakeholder collaboration to drive growth.

You will oversee the office, support leadership, and drive continuous improvement in HR processes, while delivering strong people management and customer service excellence.

Qualifications

• Experience managing a team of 15+ people.
• Hands-on knowledge of HR processes and procedures.
• Can-do attitude with the ability to motivate and support others.
• Strong organisation and time management skills.
• Excellent customer service and interpersonal skills.
• Experience handling complaints through to resolution.

Responsibilities

• Oversee and develop a team of HR professionals.
• Deliver quality KPI's and ensure targets are met.
• Coach, mentor and support staff to hit targets.
• Attend leadership meetings and implement strategies.
• Manage disciplinary and grievance processes.
• Build strong cross-functional relationships.
• Support recruitment drives and Scottish client growth.
• Promote services and engage with marketing.

Skills

Team leadership

People management

HR processes

Staff coaching

Communication skills

Job description

HR Team Manager

• Up to £50,000 dependent on experience
• Full-time
• Office based
• Glasgow

We are working with an award-winning, national business compliance company that offers HR and Employment Law advice to small businesses across the UK.

This is a great opportunity to join a market-leading business, work with a great team and progress your career within HR.

About the job:

In this role you will be responsible for running, motivating and developing a team of HR professionals. You will oversee the office and day-to-day management of the team and support, coach and mentor team members and ensure that they hit company targets.

Main Duties & Responsibilities

• Delivering quality and performance KPI's and ensuring they are met
• Conducting 1-1's to maintain an awareness of all staffing matters and performance issues
• Building and maintaining an effective, cohesive and motivated team
• Providing leadership to colleagues and peers
• Promoting awareness of the business' services
• Forming and maintaining strong working relationships with other areas of the business
• Providing effective support and coaching to the team
• Attending daily morning meetings with the senior leadership team and implementing strategies to ensure a strong performance
• Conducting disciplinaries, grievances etc. where necessary in line with the Employee Handbook
• Keeping the Head of Operations up to date with all staff issues along with pending or proposed courses of action
• Training new and existing members of the team
• Driving the growth and success of the team
• Handling any escalated complaints and taking necessary action
• Monitoring and reviewing performance of team members on a daily basis and providing a detailed daily report to the Head of Operations
• Working with other managers to ensure everyone is supported and service levels are achieved
• Assisting in recruitment drives and interviews to ensure staffing levels are maintained
• Considering how the business can attract more clients in Scotland
• Working with marketing to promote the business in communications and social media
• Any other tasks deemed necessary

You

• Previous experience managing a team of more than 15 people is essential
• Excellent knowledge of and hands on experience with HR processes and procedures is essential
• Can-do attitude with the ability to drive, motivate and support others
• Ability to work in a fast-paced environment
• Dynamic and flexible approach
• Excellent people management and interpersonal skills
• Strong organisation and time management skills
• Excellent customer service skills
• Ability to provide feedback in a constructive manner
• Previous experience dealing with complaints through to resolution
• Solutions based approach
• Ability to contribute to business growth and service improvements

On Offer

• Annual salary up £50,000 dependent on experience
• Monday to Friday, 9am-5pm
• Parking nearby/onsite
• Development and progression
• 25 days holiday + bank holidays
• Your birthday off
• Regular updates on Employment Law, so that you are always up to date
• Free Employee Assistance programme
• Life insurance cover
• Contributory pension scheme
• Social events and department budget for a quarterly day out
• Career pathways to develop your skills and support your progression through the business