HR Systems Manager

Turning Point; Manchester; On-site; GBP 55,000 - 75,000; Full time

Job summary

Turning Point is seeking an experienced HR Systems Manager to own the iTrent HR and Payroll system, ensuring it remains efficient, effective, and future-ready. You will lead administration, upgrades, and stakeholder engagement across HR, Payroll, Finance and IT to optimise functionality and provide accurate data for business decisions.

The role requires substantial hands-on iTrent experience, strong communication skills, and the ability to translate complex technical details into usable

Qualifications

• Significant hands-on iTrent administration and development experience.
• Deep knowledge of iTrent HR and Payroll modules.
• Strong ability to manage stakeholders and communicate across teams.
• Proven analytical and problem-solving skills in HR systems.
• Ability to translate technical details into user-friendly language.
• Experience gathering requirements and delivering system improvements.
• Experience with process mapping and documentation.

Responsibilities

• Lead the administration, development and optimisation of the iTrent HR and Payroll system.
• Review and implement system upgrades and new functionality.
• Act as the key point of contact for all HR Systems stakeholders.
• Manage relationships with the system provider, MHR.
• Identify opportunities to improve HR and Payroll processes.
• Support and resolve complex system incidents and queries.
• Gather business requirements and translate them into practical system solutions.
• Produce and maintain process maps, user guides and system documentation.
• Ensure the system captures meaningful data for reporting and decision-making.

Skills

iTrent expertise

HR systems management

Stakeholder management

Analytical thinking

Problem solving

Requirements gathering

Process mapping

Technical translation

Independent work

Tools

MHR system

Job description

Job IntroductionInterviews are set to take place on Tuesday 24th November.HR Systems Manager (12-18 Month Fixed-Term Contract)Are you an iTrent expert looking for your next challenge?We're looking for an experienced HR Systems Manager to take ownership of our HR and Payroll system, ensuring it remains efficient, effective, and fit for the future.This is an excellent opportunity for someone with strong iTrent experience who enjoys improving processes, building stakeholder relationships, and driving system enhancements that make a real difference across the organisation.As our HR Systems Manager, you'll act as the subject matter expert for iTrent, working closely with HR, Payroll, Finance, IT and operational teams to optimise functionality, streamline processes, and support informed business decision-making through accurate and meaningful data.What you'll be doingLeading the administration, development and optimisation of the iTrent HR and Payroll systemReviewing and implementing system upgrades and new functionalityActing as the key point of contact for all HR Systems stakeholdersManaging relationships with our system provider, MHRIdentifying opportunities to improve HR and Payroll processesSupporting and resolving complex system incidents and queriesGathering business requirements and translating them into practical system solutionsProducing and maintaining process maps, user guides and system documentationEnsuring the system captures meaningful data to support business reporting and decision-makingWhat we're looking forEssentialSignificant experience administering and developing iTrentExpert user knowledge of iTrent HR and Payroll modulesStrong understanding of HR and Payroll processesExperience managing system upgrades, testing and implementation activitiesExcellent stakeholder management and communication skillsStrong analytical and problem-solving abilitiesAbility to translate technical information into user-friendly languageExperience gathering requirements and delivering system improvementsAbility to manage multiple priorities and work independentlyDesirableExperience working directly with MHRExperience of process mapping and business analysisExperience within a multi-site or complex organisationPlease note: Applicants must have substantial hands-on iTrent experience. Applications without iTrent experience will not be considered.Turning PointAttached documents HR Systems Manager JD Nov 2026.docxApply