HR Service Centre Assistant (Workforce Planning) - Local Authority

Spinwell Global; Sheffield; Hybrid; GBP 19,855 - 28,278; Full time

Job summary

Spinwell is recruiting for an HR Service Centre Assistant (Workforce Planning) for an excellent opportunity within the public sector. The role is based in Sheffield with hybrid working, two days per week in the office, and a contract ending 31 August 2026.

You will support the HR Shared Services function with administrative, transactional, and operational tasks, handling moves in the system and contributing to a flexible, data-driven service across Recruitment, Onboarding, and Employee

Qualifications

• Experience in a workforce planning team.
• Proficient with Microsoft Office (Word, Excel, Teams, PowerPoint).
• Strong organisational and communication skills.
• Experience in customer service and data accuracy.
• Understanding of data analytics and timeliness.

Responsibilities

• Support HR Shared Services with administrative, transactional, and operational assistance.
• Handle post and officer/staff moves in the system.
• Collaborate with Recruitment, Onboarding and Employee Relations to provide a flexible service.
• Deliver system administration support for Oracle Guided Learning.

Skills

Workforce planning

Microsoft Office

Organisational skills

Customer service

Data analytics

Tools

Oracle Guided Learning

Job description

Role: HR Service Centre Assistant (Workforce Planning) REF 374340 Contract Length: Until 31/08/26
Location: Hybrid/Carbrook, Sheffield - 2 days per week in office once competent
IR35: Inside
Pay Rate to Intermediary: £17.47 per hour

Spinwell is recruiting for an HR Service Centre Assistant (Workforce Planning) for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE HR SERVICE CENTRE ASSISTANT (WORKFORCE PLANNING)

The HR Service Centre Assistant supports the HR Shared Services function by providing administrative, transactional, and operational assistance relating to employee relations. This role involves handling various HR tasks, ensuring data accuracy, and delivering high‑quality service to our stakeholders.

You will provide both advice and transactional activities including post and officer/staff moves in the system.

Working alongside the other areas of specialism within the team: Recruitment and Onboarding and Employee Relations, you will contribute to a flexible and resilient service by developing proficiencies in multiple disciplines within the HR Customer Service Centre and offering continuous system administration support for Oracle Guided Learning to ensure the product is fit for purpose.

SKILLS/EXPERIENCE OF THE HR SERVICE CENTRE ASSISTANT (WORKFORCE PLANNING)

• Previous experience working in a workforce planning team.
• Proficient in the use of Microsoft Office packages e.g. word, excel, teams, power point etc.
• Demonstrates good organisational and communication skills.
• Can evidence a good understanding of and/or has previous experience in customer service.
• Has an understanding of data and analytics and the importance of accuracy and timeliness.

If you are an HR Service Centre Assistant (Workforce Planning), apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us