HR Assistant

Civic Recruitment Limited; Twickenham; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

3 Month Contract

Hybrid Working

Bi-weekly Pay

Job summary

Civic Recruitment Limited is seeking a detailed, customer-focused HR Assistant to join our People & Payroll team in Twickenham. This role supports Children’s Services across local authorities, handling recruitment administration, onboarding, DBS processing, and HR system management.

You will liaise with managers, candidates, and agencies, ensuring accurate records and timely responses. The role offers hybrid working, a 3-month contract, and opportunities to contribute across recruitment,

Qualifications

• Strong customer service and communication skills.
• Excellent attention to detail and data accuracy.
• Ability to manage high-volume administrative workloads.
• Experience with DBS checks and compliance documentation.
• Experience with HR and recruitment systems.

Responsibilities

• Support the entire recruitment lifecycle from job advertisement to onboarding.
• Review and ensure the quality of job adverts and descriptions.
• Post vacancies and manage recruitment systems efficiently.
• Conduct pre-employment checks, including references, right to work, and DBS applications.
• Facilitate onboarding, contract generation, and new starter administration.
• Manage HR and recruitment inboxes, responding promptly to inquiries.
• Provide first-line HR and recruitment advice to managers and employees.
• Process contract amendments, probation checks, absence queries, and leaver administration.
• Maintain accurate employee records and HR system data.
• Support vacancy reporting and recruitment metrics analysis.
• Liaise with candidates, managers, agencies, and external stakeholders.
• Assist with compliance activities and DBS renewals.
• Train managers on HR and recruitment systems.

Skills

Customer service

Communication

Attention to detail

Data accuracy

Independent working

Time management

Tools

Microsoft Office

Excel

Outlook

HR systems

Job description

Twickenham, United Kingdom | Posted on 04/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

Contract: 3 Month Contract

Hours: Full Time

Working Pattern: Hybrid Working

Summary

We are seeking a detail-oriented and customer-focused HR Assistant to join our dynamic People & Payroll team. This role is crucial in supporting Children’s Services across multiple local authorities. As an HR Assistant, you will provide comprehensive recruitment and HR administration support, ensuring a seamless experience for managers, candidates, and employees throughout the employee lifecycle. Your responsibilities will include recruitment administration, onboarding, compliance checks, DBS processing, HR systems management, and addressing a variety of HR and recruitment inquiries.

Responsibilities

• Support the entire recruitment lifecycle from job advertisement to onboarding.
• Review and ensure the quality of job adverts and descriptions.
• Post vacancies and manage recruitment systems efficiently.
• Conduct pre-employment checks, including references, right to work, and DBS applications.
• Facilitate onboarding, contract generation, and new starter administration.
• Manage HR and recruitment inboxes, responding promptly to inquiries.
• Provide first-line HR and recruitment advice to managers and employees.
• Process contract amendments, probation checks, absence queries, and leaver administration.
• Maintain accurate employee records and HR system data.
• Support vacancy reporting and recruitment metrics analysis.
• Liaise with candidates, managers, agencies, and external stakeholders.
• Assist with compliance activities and DBS renewals.
• Train managers on HR and recruitment systems.

Requirements

• Previous experience in HR Administration, Recruitment Administration, or a similar HR support role.
• Experience in supporting recruitment and onboarding processes.
• Strong customer service and communication skills.
• Ability to manage high-volume administrative workloads.
• Excellent attention to detail and data accuracy.
• Proficiency in Microsoft Office, including Outlook and Excel.
• Experience in maintaining confidential employee records.
• Ability to work independently and prioritise workloads effectively.
• Experience in Local Authority or Public Sector.
• Familiarity with HR and recruitment systems.
• Experience in processing DBS checks and compliance documentation.
• Understanding of HR policies, procedures, and employment processes.
• Experience working with agency recruitment providers.

What's on Offer?

• 3 Month Contract
• Hybrid Working
• Bi-weekly Pay
• Opportunity to join a supportive People & Payroll team.
• A varied role covering recruitment, onboarding, HR administration, and compliance.
• Excellent opportunity for candidates with experience in HR, recruitment, onboarding, or people services.