Employee Services Assistant

Allscreens Nationwide Ltd; Carmarthen; Hybrid; GBP 23,000 - 26,000; Full time

Job summary

A position at Allscreens Nationwide Ltd invites three Employee Services Assistants to join a busy HR and payroll team. This hybrid role supports HR and payroll processes, maintains employee records, and handles enquiries with accuracy and professionalism.

The ideal candidate will have administrative experience in HR/payroll, strong IT skills, excellent attention to detail, and the ability to manage competing priorities. Welsh language is a bonus. The contract is temporary until 31 March 2027.

Qualifications

• Prior administrative experience in HR and/or payroll.
• Strong IT skills and confidence using databases and business systems.
• Excellent attention to detail and organisational skills.
• Ability to manage competing priorities and meet deadlines.
• Strong communication and customer service skills.
• Experience handling confidential information; knowledge of HR/payroll processes is advantageous.

Responsibilities

• Provide administrative support across HR and payroll functions.
• Maintain and update employee records and systems accurately.
• Prepare correspondence, contractual documentation, and reports.
• Respond to employee and manager enquiries in a timely manner.
• Retrieve, analyse, and summarise data as required.
• Support payroll calculations and related processes.
• Ensure compliance with data protection requirements and client standards.
• Handle confidential information with discretion and professionalism.

Skills

HR administration

Payroll administration

Attention to detail

Organisation

Communication

Data handling

Independence

Education

CIPD Level 3

CIPP qualifications desirable

Tools

Databases

Business systems

Job description

Employee Services Assistant (HR/Payroll) x3

Location: Hybrid Working (Office attendance 1-2 days per week)

Contract: Temporary until 31 March 2027

We are looking to recruit three Employee Services Assistants to join a busy Employee Services Team, providing essential HR and payroll administration support.

This is an excellent opportunity for candidates with strong administrative skills and experience working in a fast-paced HR, payroll, or office environment. You will play a key role in supporting a range of HR and payroll processes, ensuring employee records are maintained accurately and enquiries are handled professionally and efficiently.

Key Responsibilities

• Provide administrative support across HR and payroll functions.
• Maintain and update employee records and systems accurately.
• Prepare correspondence, contractual documentation, and reports.
• Respond to employee and manager enquiries in a timely manner.
• Retrieve, analyse, and summarise data as required.
• Support payroll calculations and related processes.
• Ensure compliance with data protection requirements and client standards.
• Handle confidential information with discretion and professionalism.

About You

To be successful in this role, you will have:

• Previous administrative experience, ideally within an HR and/or payroll environment.
• Strong IT skills and confidence using databases and business systems.
• Excellent attention to detail and organisational skills.
• The ability to manage competing priorities and meet deadlines.
• Strong communication and customer service skills.
• The ability to work independently and use initiative.
• Experience handling sensitive and confidential information.

Knowledge of HR/payroll processes and employment terms and conditions would be advantageous. A relevant administration qualification or equivalent experience is expected. CIPD Level 3 or CIPP qualifications are desirable but not essential.

Welsh language skills would be beneficial.

Essential Employment is an Equal Opportunities Employer.